Food Service Team Lead
5 days ago
Job Title: Food Service Team Lead
Job Summary: We are seeking a skilled Food Service Team Lead to join our team at Tim Hortons. As a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, ensuring that food and service meet quality control standards.
Key Responsibilities:
- Establish methods to meet work schedules and ensure efficient food preparation and service.
- Supervise and train staff in job duties, sanitation, and safety procedures.
- Estimate ingredient and supplies required for meal preparation and maintain accurate records.
- Prepare budget and cost estimates and ensure that food and service meet quality control standards.
- Address customer complaints and concerns in a professional and courteous manner.
- Maintain records of stock, repairs, sales, and wastage.
- Prepare and submit reports to management.
Requirements:
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a supervisory role in food service.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and under pressure.
- Standing for extended periods and walking are required.
Work Environment: Our restaurant is a fast-paced environment where you will be working with a team to provide excellent customer service and ensure that food and service meet quality control standards.
What We Offer: We offer a competitive salary, health care plan, and opportunities for career advancement.
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