Food Service Team Lead

2 weeks ago


Port Perry, Canada Tim Hortons Full time
Job Description

We are seeking a skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Supervise and coordinate the activities of food service staff, including training and development.
  • Establish methods to meet work schedules and ensure efficient food preparation and service.
  • Estimate ingredient and supply requirements, and maintain accurate records of stock and sales.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Prepare and submit reports on sales, stock, and other key performance indicators.
Requirements
  • Secondary (high) school graduation certificate.
  • 1-2 years of experience in a food service environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and make decisions under pressure.
Working Conditions
  • Fast-paced environment with frequent customer interactions.
  • Standing for extended periods and walking required.
  • Ability to work flexible hours, including evenings and weekends.


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