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Concession Operations Manager

2 months ago


Oshawa, Ontario, Canada Oak View Group Full time
Job Summary

The Oak View Group is seeking a highly skilled and experienced Quick Service Assistant Manager to join our team at the Tribute Communities Centre. As a key member of our operations team, you will be responsible for assisting in the effective management and running of our concessions operations.

Key Responsibilities
  • Assist in the management and development of staff for 5 concessions stands, in-seat service, and vending stations.
  • Supervise, coach, counsel, train, direct, and mentor employees in meeting company quality standards.
  • Initiate and authorize all employment actions, including hiring, training, promotion, transfer, discipline, suspension, and termination.
  • Ensure proper setup of all concession locations prior to doors opening, including verifying inventory, assigning duties, and ensuring sanitation standards are met.
  • Provide a high level of oversight and operational expertise to ensure the smooth execution of events.
  • Assist with Premium Services operations and events as required.
  • Ensure compliance with all OVG and venue policies, procedures, and practices, including alcohol service and food handling/sanitation guidelines.
Requirements
  • Ability to communicate effectively with employees, co-workers, volunteers, management staff, and guests.
  • Ability to make sound business/operations decisions quickly and under pressure.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Valid Food Handlers and Smart Serve Certifications.
  • Six months to one-year related experience and/or training, or equivalent combination of education and experience.
About the Venue

The Tribute Communities Centre is a state-of-the-art sports and entertainment facility located in Oshawa, Ontario. As the home of the Oshawa Generals of the Ontario Hockey League, the venue hosts a variety of events throughout the year, including concerts, sports games, and community events.

We offer a competitive salary range of $48,000 to $50,000 per year, as well as a comprehensive benefits package, including health, dental, and vision insurance, and paid time off.

If you are a motivated and experienced professional looking for a challenging and rewarding opportunity, please submit your application today.