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Front Desk Associate

2 months ago

Newmarket, Ontario, Canada Holiday Inn Express Newmarket Full time
Job Title: Front Desk Clerk

We are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at Holiday Inn Express Newmarket.

Job Summary:

The Front Desk Clerk will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining accurate records.

Key Responsibilities:
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Room Management: Process group arrivals and departures, take, cancel, and change room reservations.
  • Front Desk Operations: Balance cash, complete balance sheets, and maintain an inventory of vacancies, reservations, and room assignments.
  • Communication: Answer telephone calls, relay messages, and provide customer service.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years in a hospitality industry setting.
  • Skills: Excellent communication, organizational, and time management skills.
Work Environment:

The Front Desk Clerk will work in a fast-paced environment with a high level of customer interaction. The ideal candidate will be able to work independently and as part of a team.

What We Offer:
  • Competitive Salary: $30,000 - $40,000 per year.
  • Benefits: Health, dental, and vision insurance, paid time off, and opportunities for professional growth.
How to Apply:

Interested candidates should submit their resume and a cover letter to [insert contact information].