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Relationship Banking Specialist

2 months ago

Toronto, Ontario, Canada Royal Bank of Canada> Full time

About the Opportunity

We're seeking a highly skilled client-focused banking professional to join our team as a Relationship Banking Specialist. In this role, you'll be responsible for building and maintaining strong relationships with our clients, providing personalized banking solutions to meet their unique needs.

Key Responsibilities

  • Consistently demonstrate empathy and understanding in all interactions with clients and colleagues
  • Communicate effectively to uncover client needs and deliver tailored advice and solutions
  • Champion digital enablement by educating clients on self-service options and leading with advice
  • Use expertise in everyday banking, credit, and investments to meet clients' financial needs
  • Provide professional advice and education on credit and investments, ensuring solutions are suitable for clients' circumstances
  • Make effective use of technology to connect with clients virtually and face-to-face
  • Implement relationship-building strategies to accelerate client acquisition and retention
  • Collaborate with financial planning, retirement planning, and business banking experts to deliver customized advice

Requirements

  • Mutual funds accreditation (Investment Funds in Canada or Canadian Securities Course) or willingness to obtain within training period
  • Passion for delivering exceptional client experiences
  • Curiosity, emotional intelligence, and empathetic communication skills
  • Flexibility, self-motivation, and determination to succeed
  • Digital literacy across a range of devices

What We Offer

  • Comprehensive Total Rewards Program, including competitive compensation, bonuses, and flexible benefits
  • Continued opportunities for career advancement
  • World-class training, coaching, tools, and development opportunities
  • Support from a dynamic, collaborative, and high-performing team
  • Chance to represent Canada's leading financial services brand in your community