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IT Security Specialist

2 months ago


Edmonton, Alberta, Canada Epic IT Security Ltd. Full time
Job Title: IT Security Specialist

We are seeking a highly skilled IT Security Specialist to join our team at Epic IT Security Ltd. As an IT Security Specialist, you will be responsible for providing technical support and assistance to our clients in resolving their IT security-related issues.

Job Description:Key Responsibilities:
  • Provide technical support and assistance to clients in resolving their IT security-related issues.
  • Consult user guides, technical manuals, and other documents to research and implement solutions.
  • Provide advice and training to users in response to identified difficulties.
  • Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
  • Participate in the redesign of applications and other software.
  • Supervise other technical support workers in this group.
  • Provide business systems, network, and Internet support to users in response to identified difficulties.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Provide customer service.
  • May work in a team with shared supervisory responsibilities.
  • May perform a variety of office management and clerical duties.
Requirements:
  • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • 1 year to less than 2 years of experience.
  • Strong knowledge of networking security, Internet, desktop applications, security software, MS Office, and MS Windows.
  • Ability to work in a fast-paced environment, under pressure, with tight deadlines, and repetitive tasks.
  • Excellent attention to detail and ability to multitask.
  • Strong client focus, judgement, and organizational skills.
  • Ability to work in a team environment and provide excellent customer service.
Why Work with Us?

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.

How to Apply:

If you are a motivated and detail-oriented individual with a passion for IT security, please submit your application, including your resume and cover letter, to [insert contact information].