Lead Developer of CX Solutions
3 days ago
Logitech is a leading global provider of personal peripherals and software solutions. Our company is committed to creating innovative products that enhance people's lives and make technology more accessible and user-friendly.
Job DescriptionThe CX Technical Training Lead Logitech for Business role involves developing and delivering technical training for Logitech's enterprise customer support team. The ideal candidate will have a strong background in technical support, with experience in creating and delivering training documentation and deploying it using an LMS for large teams.
Responsibilities- Develop training materials, including documentation, e-learning modules, and videos, for video conferencing hardware, software, and other peripherals.
- Provide training to incoming classes of technical support representatives.
- Deliver training on new products and features to the existing team.
- Collaborate with team admins to refine training materials and develop a robust internal knowledge base.
- Work with external partners to deliver training to representatives and/or train-the-trainer sessions.
To succeed in this role, you will need:
- Advanced technical knowledge of video conferencing hardware and software.
- Significant experience developing and delivering technical support training.
- Experience providing remote training via video conference.
- Strong knowledge of Microsoft Teams, Zoom, and Google Meet.
- Advanced knowledge of Windows, Mac, and Android operating systems troubleshooting.
- Knowledge of computer networking and operating systems.
- Fluent (written and spoken) in English.
This role offers a competitive salary of approximately $110,000 per year, based on your location and experience, as well as a comprehensive benefits package, including flexible working environments, opportunities for professional growth and development, and a supportive team culture.
-
Enterprise CX Expert
11 hours ago
nationwide, Canada Disability Solutions Full timeWe are seeking a highly skilled Enterprise CX Expert to join our Logitech team. As a key member of our organization, you will be responsible for developing and delivering technical training for our enterprise customer support team on advanced video conferencing hardware and software.Your duties will include creating process and technical training...
-
Technical Training Specialist
2 weeks ago
nationwide, Canada Disability Solutions Full timeJob DescriptionThe CX Technical Training Lead Logitech for Business role is an exciting opportunity to join our team as a specialist in technical training. As a key member of our support team, you will be responsible for developing and delivering comprehensive training programs for our customer support representatives.
-
Logitech Business CX Trainer
2 weeks ago
nationwide, Canada Disability Solutions Full timeAbout the RoleWe are seeking an experienced technical trainer to lead our customer support training initiatives. In this role, you will create and deliver high-quality training materials, both online and offline, to ensure our support team has the skills they need to excel in their roles.Your main responsibility will be to design and implement effective...
-
Logitech Business Support Trainer
1 day ago
nationwide, Canada Disability Solutions Full timeIn this exciting role as Enterprise CX Expert at Logitech, you will play a critical part in shaping the future of our customer support team. Your primary responsibility will be to develop and deliver technical training for our enterprise customers on advanced video conferencing hardware and software.You will create and deploy training documentation,...
-
nationwide, Canada Disability Solutions Full timeAbout the JobThe CX Technical Training Lead Logitech for Business role is a critical position within our organization, responsible for developing and delivering technical training for Logitech's enterprise customer support team. As a key member of our team, you will have the opportunity to leverage your technical expertise to create engaging and effective...
-
Technical Training Expert
3 days ago
nationwide, Canada Disability Solutions Full timeCompany OverviewLogitech is a global leader in the technology industry, dedicated to creating innovative products that make people's lives easier and more enjoyable. Our company culture values diversity, inclusivity, and teamwork, making us an amazing place to work.About the RoleThe CX Technical Training Lead Logitech for Business role is responsible for...
-
Software Development Expert
2 weeks ago
nationwide, Canada Disability Solutions Full time**About the Role**At Disability Solutions, we're looking for a highly skilled Software Development Expert to join our team. With a strong background in web application development and a passion for innovative solutions, you'll play a critical role in delivering high-quality software systems that integrate geospatial capabilities and real-time data.The ideal...
-
Full-Stack System Developer
2 weeks ago
nationwide, Canada Disability Solutions Full time**Job Summary**We're seeking a talented Full-Stack System Developer to join our team at Disability Solutions. As a key member of our team, you'll be responsible for designing and developing high-quality software systems that integrate geospatial capabilities and real-time data. With a focus on delivering exceptional results, you'll work closely with our...
-
Account Development Executive
2 weeks ago
nationwide, Canada Disability Solutions Full timeAccount Development Executive OpportunityWe are seeking an Account Development Executive to join our team in Vancouver, BC. As a key member of our sales team, you will drive commercial B2B sales to large enterprise accounts, leveraging your exceptional influencing and engagement skills to build strong relationships with decision-makers.Your primary focus...
-
B2B Sales Manager for Enterprise Clients
2 weeks ago
nationwide, Canada Disability Solutions Full timeJob DescriptionWe are looking for a skilled Sales Manager to lead our efforts in securing new business opportunities and expanding existing ones. Your expertise in selling Unified Communications (UC) and cloud solutions will be instrumental in helping us achieve our goals.You will be responsible for developing and executing strategic account plans, managing...
-
Associate Product Manager
3 days ago
nationwide, Canada Disability Solutions Full timeJob Title: Associate Product Manager - Canada Company Overview:Johnson & Johnson Vision Surgical is a leading provider of eye care solutions, committed to putting quality eye care within reach of everyone, everywhere. Estimated Salary: $100,000 - $130,000 per year Job Description:We are seeking a results-driven Associate Product Manager to join our team in...
-
Geospatial Software Specialist
2 weeks ago
nationwide, Canada Disability Solutions Full time**Disability Solutions Overview**We're a world-class transportation leader and trade-enabler, committed to delivering exceptional results through innovation and collaboration. As a key member of our team, you'll have the opportunity to work on exciting projects, develop your skills and career, and contribute to our company's mission to deliver safe,...
-
Product Forecasting Analyst
3 days ago
nationwide, Canada Disability Solutions Full timeJob Title: Product Forecasting Analyst Company Overview:Johnson & Johnson Vision Surgical is a global leader in eye care solutions, dedicated to changing the trajectory of eye health. With a comprehensive portfolio of products and technologies, we partner with eye care professionals to provide innovative solutions for every stage of life. Estimated Salary:...
-
Railway Supervision Lead
2 weeks ago
nationwide, Canada Disability Solutions Full timeAbout UsCN is a world-class transportation leader and trade-enabler. We safely transport over 300 million tons of goods every year through our extensive rail network. As the only railroad connecting Canada's Eastern and Western coasts, we play a vital role in keeping North America's economy thriving. At CN, we are committed to building a safer, more...
-
Demand Signal Specialist
3 days ago
nationwide, Canada Disability Solutions Full timeJob Title: Demand Signal Specialist Company Overview:Johnson & Johnson Vision Surgical is a world-renowned manufacturer of healthcare products, providing scientifically sound, high-quality solutions to help heal, cure disease, and improve the quality of life. Estimated Salary: $90,000 - $120,000 per year Job Description:We are seeking a skilled Demand Signal...
-
Sales and Partnerships Specialist Role
3 days ago
nationwide, Canada Disability Solutions Full timeEstimated Salary: $120,000 - $180,000 per year.Required Skills and Qualifications:Exceptional relevant sales experience in enterprise companies with an assigned sales quota.Previous Enterprise sales leadership experience, familiarity with key verticals.Strong written and verbal communications, including presentation skills.Experience in selling Unified...
-
Sales and Relationship Manager
2 weeks ago
nationwide, Canada Disability Solutions Full timeAbout the RoleWe are seeking an exceptional Sales and Relationship Manager to join our team in Vancouver, BC. As a key member of our sales team, you will drive commercial B2B sales to large enterprise accounts, leveraging your exceptional influencing and engagement skills to build strong relationships with decision-makers.Your primary focus will be on...
-
Logitech Sales Executive Opportunity
3 days ago
nationwide, Canada Disability Solutions Full timeJob DescriptionMaintain an accurate project pipeline as well as pipeline sufficiency to meet and exceed your quota.Focusing on prospecting new accounts and developing top enterprise accounts within your territory and vertical focus.Build and execute account plans within a CRM platform (Salesforce).Strong desire to win deals, RFPs, and Standards while...
-
Operations Manager
2 weeks ago
nationwide, Canada Disability Solutions Full timeAbout the Job We are seeking an experienced Operations Manager to lead our railway supervision team in Canada. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our track inspectors and repair teams. Key Responsibilities • Manage engineering operations as outlined in CN's operating plan • Supervise...
-
Track Infrastructure Coordinator
2 weeks ago
nationwide, Canada Disability Solutions Full timeAbout the CompanyCN is a leading transportation and logistics company that connects North America's East and West Coasts via its comprehensive rail network. With a history dating back to 1919, we have played a significant role in shaping the Canadian economy and fostering international trade. Our commitment to innovation, sustainability, and community...