Ticketmaster Box Office Associate

3 weeks ago


Vancouver, British Columbia, Canada Ticketmaster Canada LP Full time

About This Role

We are seeking a skilled and enthusiastic Box Office Agent to join our team at Ticketmaster Canada LP. In this role, you will provide exceptional customer service and ticket sales at our Box Office, working with various events in the Vancouver area.

Key Responsibilities

  • Provide exceptional front-line customer service to ticket purchasers
  • Conduct in-person ticket sales at the Box Office using the Ticketmaster Point of Sale system
  • Work with Archtics and TM Host systems on a regular basis
  • Balance and account for cash and credit card receipts from sales transactions
  • Organize and distribute "will-call" tickets
  • Foster and maintain a positive attitude towards the company and its activities

Requirements

  • Minimum of 1-year experience in sales and/or customer service
  • General office and cash experience are preferred
  • Must be available for flexible working hours, including evenings, weekends, and holidays

What We Offer

  • A dynamic and inclusive work environment
  • Opportunities for professional growth and development
  • A competitive compensation package, including $17.75 CAD per hour

Our Values

We are guided by our values of Reliability, Teamwork, Integrity, and Belonging. We strive to create a culture where all employees can thrive and contribute to our success.

Equal Opportunities

Ticketmaster Canada LP is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and accessible workplace.


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