Operations Director for Process Enhancement
2 days ago
We are seeking a skilled Operations Director to enhance operational processes at Encore Auctions. As a pivotal member of our team, you will oversee the efficient handling of key functions, including strategic planning, financial management, team leadership, process optimization, and risk management.
Encore Auctions is an innovative online auction company that connects buyers and sellers in a dynamic digital marketplace. The Senior Operations Manager will partner with senior leaders to align operations with company objectives and ensure seamless cross-functional communication.
Key responsibilities include driving compliance with industry regulations, expertly managing operational risks, and developing resilient business continuity plans. Additionally, you will develop and monitor key performance indicators (KPIs) to track operational success and identify areas for improvement.
Elevating customer satisfaction through seamless product delivery, outstanding service quality, and proactive customer support is essential. A bachelor's degree in business, supply chain management, or a related field (or equivalent experience) is required. We value excellent organizational and project management abilities, familiarity with inventory management systems and operational software.
The estimated annual salary for this position is $85,000 - $110,000, depending on location and experience. Encore Auctions and Ahria Consulting are committed to providing accommodations for people with disabilities. If you require accommodation, please inform us at any stage of the application process to ensure your needs are met.
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