Operational Excellence Director

22 hours ago


London, Ontario, Canada Ahria Consulting Full time

As a Senior Operations Manager at Ahria Consulting, you will play a pivotal role in driving the operational success of Encore Auctions. With a strong focus on strategic planning, financial management, and process optimization, you will oversee and enhance operational processes to ensure seamless execution and alignment with company objectives.

About Encore Auctions

Encore Auctions is an innovative online auction company that connects buyers and sellers in a dynamic digital marketplace. As a leader in this space, we are committed to delivering exceptional customer experiences through outstanding service quality and proactive support.

Job Summary

We are seeking a highly skilled and experienced Senior Operations Manager to join our team. The successful candidate will have a bachelor's degree in business or a related field and excellent organizational and project management abilities. Familiarity with inventory management systems and operational software is also essential.

Key Responsibilities
  • Oversee and enhance operational processes to ensure smooth execution and alignment with company objectives.
  • Develop and monitor key performance indicators (KPIs) to track operational success and identify areas for improvement.
  • Drive compliance with industry regulations and expertly manage operational risks.
  • Elevate customer satisfaction through seamless product delivery and outstanding service quality.
Required Skills and Qualifications
  • Bachelor's degree in business or a related field.
  • Excellent organizational and project management abilities.
  • Familiarity with inventory management systems and operational software.
Estimated Salary: $85,000 - $115,000 per year

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