Mail Assistant
4 weeks ago
Job Overview
We are seeking an on-call Mail Assistant to join our team in Grand Rapids. As a key member of our retail staff, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our Post Office.
About Canada Post Corp
At Canada Post Corp, we pride ourselves on being a leader in the Canadian postal industry. With a long history of innovation and commitment to excellence, we strive to provide world-class services to our customers.
Key Responsibilities
- Sales and Customer Service: Sell postal products and services to businesses and individuals, ensuring that customers receive the best possible experience.
- Mail Processing: Sort, distribute, and process mail into appropriate classifications, maintaining accuracy and efficiency at all times.
- Problem Resolution: Address delivery and service difficulties promptly and effectively, resolving issues to the satisfaction of our customers.
Requirements and Qualifications
- Education and Experience: High school or equivalent, with experience in business administration or a related field.
- Customer Service Skills: Excellent communication and interpersonal skills, with the ability to interact with customers in a professional and courteous manner.
- Physical Demands: Ability to lift up to 50 pounds, push or pull boxes, and stand for extended periods of time.
Working Conditions and Safety
This is a safety-sensitive position, requiring employees to adhere to our Substance Use Policy and maintain a safe working environment at all times.
Salary and Benefits
The estimated annual salary for this position is $38,430 based on 18.44 per hour * 40 hours/week * 52 weeks/year. We offer competitive benefits, including medical, dental, and vision coverage, as well as opportunities for career advancement and professional development.
Canada Post's Commitment to Diversity and Inclusion
We are committed to diversity and inclusion, actively seeking out candidates from diverse backgrounds and perspectives. We welcome applications from Indigenous people, people with disabilities, women, and members of visible minority groups.
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