Community Support Liaison
3 weeks ago
At Service Canada, we are seeking a Community Support Liaison to join our team. In this role, you will provide exceptional support to our clients and community members.
About the JobWe are looking for a detail-oriented individual with excellent communication skills to work in a fast-paced environment. The successful candidate will have experience working in customer service or a related field and possess a strong ability to multitask and prioritize tasks effectively.
Responsibilities- Provide high-quality customer service to clients and community members via phone, email, and in-person interactions.
- Respond to inquiries and resolve issues in a timely and professional manner.
- Maintain accurate records and reports of client interactions and feedback.
- Collaborate with colleagues to achieve team goals and objectives.
- Stay up-to-date on policies, procedures, and programs related to the position.
- Secondary (high) school graduation certificate.
- 7 months to less than 1 year of experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Enhanced reliability security clearance.
- Fast-paced environment.
- Work under pressure.
- Attention to detail.
The salary for this position is approximately $45,000 - $60,000 per year, depending on experience.
How to ApplyIf you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, please submit your application. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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