Community Support Liaison

3 weeks ago


Marathon, Canada Service Canada Full time

At Service Canada, we are seeking a Community Support Liaison to join our team. In this role, you will provide exceptional support to our clients and community members.

About the Job

We are looking for a detail-oriented individual with excellent communication skills to work in a fast-paced environment. The successful candidate will have experience working in customer service or a related field and possess a strong ability to multitask and prioritize tasks effectively.

Responsibilities
  • Provide high-quality customer service to clients and community members via phone, email, and in-person interactions.
  • Respond to inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate records and reports of client interactions and feedback.
  • Collaborate with colleagues to achieve team goals and objectives.
  • Stay up-to-date on policies, procedures, and programs related to the position.
Requirements
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Enhanced reliability security clearance.
Working Conditions
  • Fast-paced environment.
  • Work under pressure.
  • Attention to detail.
Compensation

The salary for this position is approximately $45,000 - $60,000 per year, depending on experience.

How to Apply

If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, please submit your application. We thank all applicants for their interest; however, only those selected for an interview will be contacted.


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