Claims Adjuster

4 weeks ago


Mississauga, Ontario, Canada Gallagher Full time

About the Role

We are seeking a skilled Claims Adjuster to join our team at Gallagher. As a Claims Adjuster, you will provide exceptional claims service and advocacy to our clients, maintaining and exceeding the service standards of the Gallagher Claims division.

Key Responsibilities

  • Intake of clients' new claims and reporting to the insurance company
  • Provide claims counselling as required to insureds in a professional and compassionate manner
  • Advocate on claims, as needed, on client's behalf with insurers
  • Data input using the W5 claims system
  • Maintain, coordinate and update client documents, including Word summaries and Excel spreadsheets
  • Lead claim analysis meetings with commercial clients and/or Client Solutions Team
  • Connect with the Client Solutions Team, adjusters and insureds with respect to open claims
  • Collaborate with Loss Control Adjusters to establish or modify existing programs
  • Liaise between insured and insurance carrier during settlement negotiations when required
  • Document and action incoming communication in a timely fashion
  • Mentor new team members and facilitate onboarding within the claims department

About You

You have Claims Adjusting experience or Broking including Claims Advocacy CIP designation an asset or courses completed towards designation. Prior Commercial Insurance and/or Claims experience required. Comprehensive and effective verbal/written communication skills, excellent time management and organizational skills, high attention to detail and accuracy, ability to multi-task between a variety of tasks, projects, and deadlines, and proficiency in Microsoft Office products are essential.

What We Offer

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits, including flexible medical & dental coverage, life, dependent life and AD & D Insurance options, retirement savings, employee stock purchase plan, educational expense reimbursement, employee assistance programs, discounted gym membership, opportunity for flexible work arrangements, paid sick days & personal days, paid time off to volunteer, employee education recognition program, employee referral bonus program, and LifeWorks Employee Assistance Program.


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