Wellness Experience Specialist
1 week ago
At Wellness Shop, we are dedicated to delivering exceptional products and services that enhance our customers' well-being. As a trusted industry leader, we pride ourselves on innovation, excellence, and a customer-first approach.
We are seeking a motivated and skilled Field Service Technician to join our award-winning team. Success in this role is measured by your ability to diagnose and repair efficiently, deliver exceptional service, and meet on-site sales opportunities to match customer needs.
Responsibilities- Perform scheduled service and maintenance on hot tubs, all season pools, cold plunges, and other wellness products.
- Diagnose and repair issues using diagnostic tools and techniques.
- Complete service appointments efficiently and accurately, documenting all diagnostics and repair notes in our Field Service Lightning app (FSL).
- Provide professional recommendations to customers for value-added services and products to enhance their wellness experience.
- Meet and exceed revenue targets by identifying and suggesting services or products tailored to customer needs.
- Technical certification or experience in plumbing, electrical, HVAC, or other relevant technical field.
- At least 1-2 years of hands-on experience in field service, maintenance, or a related technical field.
- Proficiency in using diagnostic tools and understanding mechanical/electrical systems.
- Valid driver's license with a clean driving record.
- $70,000-$100,000 per year (based on experience and performance).
- Comprehensive benefits package, including health, dental, and vision care.
- Paid training with ongoing professional development opportunities.
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Guelph, Ontario, Canada Wellness Shop Full time $70,000 - $100,000Wellness Shop OpportunityAt Wellness Shop, we are committed to delivering exceptional products and services that enhance our customers' well-being. As a trusted industry leader, we pride ourselves on innovation, excellence, and a customer-first approach.We are seeking a skilled Field Service Representative to join our award-winning team. This role plays a...
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