Program Manager for User Advocacy and Engagement

2 months ago

Markham, Ontario, Canada IBM Computing Full time

**Job Summary**

IBM Computing is seeking a highly skilled Senior Technology Advocate, User Group Program Manager to join our dynamic team. As a key member of our User Advocacy team, you will be responsible for fostering a thriving user group community through strategic events, empowering user group leaders, and driving engagement through compelling content.

**Key Responsibilities**

  • Foster a thriving user group community through strategic events such as meetups, conferences, and webinars.
  • Continuously refine and optimize the approach to elevate user group participation and drive deeper community connections.
  • Empower and support user group leaders, ensuring they have the resources and guidance needed to succeed.
  • Partner with the User Advocacy Program Evangelist to craft compelling content that showcases the success of user groups and drives excitement for upcoming events.
  • Monitor key performance indicators, providing regular reports on program success and areas for improvement.
  • Represent the company at industry events, building and maintaining relationships with key stakeholders.

**Requirements**

  • Prior experience in an advocacy role (client advocate, developer relations, user advocacy, program evangelist, community manager) within technology.
  • Leadership Skills: Proven ability to lead and inspire, with experience in managing and growing communities.
  • Communication: Exceptional communication skills, capable of engaging effectively with diverse audiences, including senior executives.
  • Project Management: Strong project management abilities, with a disciplined approach to achieving goals.

**Preferred Qualifications**

  • Professional Network: Established connections within the tech community and advocacy domain.

**Note**

This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.

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