Trainer, Dealer Services Specialist

7 days ago


Toronto, Ontario, Canada IA Financial Group Full time

About the Role

We are seeking a highly skilled Trainer, Dealer Services Specialist to join our team at IA Financial Group. As a key member of our training team, you will play a critical role in increasing the performance of our Financial Service Managers through effective training and development.

Key Responsibilities

  • Individual Training
    • Develop and deliver tailored training programs to Financial Service Managers, focusing on areas such as sales techniques, product knowledge, and compliance.
    • Conduct regular dealership visits to assess training needs and provide constructive feedback.
    • Update visit reports in Salesforce and conduct follow-up activities to ensure training objectives are met.
  • Training Delivery
    • Design and deliver engaging classroom and virtual training sessions using IA Financial Group's training materials.
    • Ensure broad understanding of training content and promote the use of corporate tools and systems.
    • Actively participate in IA Financial Group's training development activities and workshops to enhance training methods.
  • Requirements
    • Proven knowledge of financial systems, including UniFI, UniFi 2.0, Dealertrack, and Equifax.
    • Extensive understanding of the financial services industry, including market trends and operations.
    • Ability to transfer knowledge and skills in an educational setting.
    • Strong communication and interpersonal skills.

What We Offer

As a Trainer, Dealer Services Specialist at IA Financial Group, you will have the opportunity to work with a dynamic team, develop your skills and expertise, and contribute to the success of our Financial Service Managers.



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