Customer Service Representative

23 hours ago


Roxton Falls, Canada Canada Post Corp Full time

Canada Post Corp: A Career with Purpose

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We are seeking a highly motivated and customer-focused individual to join our team as a Post Office Assistant. This role is perfect for those who enjoy working in a fast-paced environment and are passionate about delivering exceptional service to customers.

About the Role:

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  • Sell postal products and services to businesses and individuals, providing expert advice and guidance on our range of offerings.
  • Sort, distribute, and process mail into appropriate classifications, ensuring timely delivery to our customers.
  • Provide customers with information and forms, resolving any issues or concerns they may have.
  • Address delivery and service difficulties, working collaboratively with colleagues to resolve problems efficiently and effectively.
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Requirements:

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  • High school diploma or equivalent, with experience in business administration and customer service an asset.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Strong problem-solving skills, with the ability to think critically and make sound judgments.
  • Ability to lift mail containers weighing up to 50 pounds, push or pull boxes, sort mail, and stand for extended periods.
  • Flexibility to work temporary, on-call shifts, with a willingness to adapt to changing priorities and deadlines.
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What We Offer:

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  • A competitive salary of $43,000 per year, plus opportunities for overtime and bonuses.
  • A comprehensive benefits package, including health, dental, and vision coverage, as well as retirement savings plans.
  • The chance to work for a leading Canadian organization, with a rich history and commitment to innovation and excellence.
  • Ongoing training and development opportunities, to help you grow and succeed in your career.
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Why Join Us?

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At Canada Post Corp, we value diversity, equity, and inclusion, and are committed to creating a workplace that reflects the communities we serve. We offer a supportive and inclusive work environment, with opportunities for growth and development, and a sense of purpose that comes from knowing you're making a difference in people's lives.



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