Customer Service Representative
5 months ago
**Position Title**: Customer Service Representative
**Key Responsibilities**:
- Provide accurate information about products, pricing, and order status.
- Assist customers in placing orders, and provide guidance on product selection.
- Process and manage customer orders, ensuring accuracy and timely delivery
- Collaborate with the warehouse and logistics teams to coordinate order fulfillment
- Track order statuses and communicate with internal teams to ensure order fulfillment
- Record detailed order notes to effectively communicate with internal teams on client communications and order statuses.
- Address customer concerns and complaints in a professional and efficient manner.
- Work closely with other staff members to resolve complex issues and escalate when necessary, and after having exhausted all possible options within your jurisdiction.
- Develop and maintain a deep understanding of our product line to provide effective assistance to customers in the decision making process.
- Stay informed about product updates, availability, and any relevant changes.
- Maintain accurate and up-to-date records in the internal company ERP system.
- Collect and analyze customer feedback to identify trends and areas for improvement
- Collaborate with the team to implement proactive measures for customer satisfaction.
- Maintain the appearance of the showroom through light cleaning and organization.
**Required Skills**:
- University or college education is required, preferably in a relevant field.
- Proven experience in a customer service or related field. Office setting is preferred.
- Strong problem-solving abilities
- Strong attention to detail
- Strong communication skills to effectively assists clients, both old and new
- Ability to multitask and prioritize in a dynamic and fast-paced work environment
- All new employees are required to have COVID-19 vaccinations
**Salary**: $21.00 per hour
Expected hours: 40 per week
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- Customer Service: 2 years (required)
Work Location: In person
-
Customer Service Representative
4 weeks ago
Niagara Falls, Ontario, Canada Burger King Full timeWe are seeking a Customer Service Representative to join our team at Burger King. As a Customer Service Representative, you will be responsible for providing excellent customer service to our guests, working in a fast-paced environment, and maintaining a clean and safe workspace.Key Responsibilities:Provide exceptional customer service to guestsWork...
-
Customer Service Representative
1 month ago
Niagara Falls, Ontario, Canada beBee Professionals Full time $25,000 - $35,000We are seeking a skilled Customer Service Representative to join our team at beBee Professionals in Niagara Falls. In this role, you will be responsible for taking customer orders, preparing food items, and ensuring excellent customer service at our food counter.Key Responsibilities:Greet customers and take their orders efficiently.Prepare food items...
-
Customer Service Representative
5 months ago
Niagara Falls, Canada Boggio Family of Pharmacies Full time**Job description** Boggio Family of Pharmacies is looking for a Part-Time Customer Service Representative to join our team in Fonthill. The Customer Service Representative works in the front shop and provides excellent service to all of our patients and customers. Come join a dynamic team and start your career with us today! **Duties &...
-
Customer Service Representative
5 months ago
Niagara Falls, Canada Boggio Family of Pharmacies Full time**Job description** Boggio Family of Pharmacies is looking for a Part-Time Customer Service Representative to join our team in Niagara Falls. The Customer Service Representative works in the front shop and provides excellent service to all of our patients and customers. Come join a dynamic team and start your career with us today! **Duties &...
-
Customer Service Representative
5 months ago
Niagara Falls, Canada Boggio Family of Pharmacies Full time**Job description** Boggio Family of Pharmacies is looking for a Part-Time Customer Service Representative to join our team in Niagara Falls. The Customer Service Representative works in the front shop and provides excellent service to all of our patients and customers. Come join a dynamic team and start your career with us today! **Duties &...
-
Customer Service Representative
1 month ago
Niagara Falls, Ontario, Canada beBee Professionals Full time $25,000 - $35,000beBee Professionals in Niagara Falls is looking for a Customer Service Representative to provide exceptional customer experiences. As a Cashier, you will be responsible for handling customer transactions, resolving issues, and maintaining a positive shopping environment.Key Responsibilities:Process customer purchases and handle cash, credit, and debit...
-
Customer Service Representative
1 month ago
Niagara Falls, Ontario, Canada beBee Professionals Full time $35,000 - $45,000We are seeking a skilled Customer Service Representative to provide exceptional service to our customers. In this role, you will handle customer inquiries, provide product information, and resolve issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide detailed information about our...
-
Customer Service Representative/mechanical
2 months ago
Niagara Falls, Canada U-Haul Full time**Customer Service Representative/Mechanical Experience**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and...
-
Customer Service Representative
2 weeks ago
Niagara Falls, Ontario, Canada Guruwali Holding Inc. Full timeGuruwali Holding Inc. seeks a skilled Customer Service Representative to join our team in providing exceptional service to our guests. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.Key Responsibilities:Register arriving guests and assign roomsProcess group arrivals...
-
Customer Service Representative
1 month ago
Niagara Falls, Ontario, Canada HMG Careers Full timeAbout the RoleWe are seeking a highly motivated and adaptable individual to join our team as a Remote Customer Service Sales Representative in Niagara Falls, ON. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide excellent customer service and...
-
Customer Service/technical Support Representative
6 months ago
Niagara Falls, Canada Webhelp Full time**Customer Service/Support** **Location** - Niagara Falls, Canada*** Job Title: Customer Service/Technical Support Representative (Hybrid) **Job Description**: The Customer Service/Technical Support Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of...
-
Customer Service Representative
5 months ago
Niagara Falls, Canada Salit Steel Full time**What are we about?** At Salit Steel we believe that people are our most valuable asset and that everyone on our team plays a unique role in contributing to our overall success. We are always looking for diverse and talented people who are interested in joining the Salit Steel family. We are an integrated network of companies and partners that delivers...
-
Customer Service/technical Support Representative
5 months ago
Niagara Falls, Canada Webhelp Full time**Customer Service/Support** **Location** - Niagara Falls, Canada*** Job Title: Customer Service/Technical Support Representative (Hybrid in Niagara Falls) **Job Description**: calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military...
-
Customer Support and Service Representative
5 months ago
Niagara Falls, Canada Flowers.ca Inc Full time**Company Description**: CanadaFlowers.ca is a leading online floral retailer dedicated to providing exceptional service and high-quality floral products to customers across Canada. With a wide selection of beautiful arrangements for every occasion, from birthdays and anniversaries to weddings and sympathy tributes, we strive to exceed our customers'...
-
Customer Service Representative
6 days ago
Niagara Falls, Ontario, Canada Burger King Full timeJob SummaryWe are seeking a motivated and detail-oriented Customer Service Representative to join our fast-paced team at Burger King. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and maintaining a clean and safe working environment.About the RoleThis is a full-time...
-
Csr (Customer Service Representative)
5 months ago
Niagara Falls, Canada Tecvalco Ltd. Full timeCustomer Service representatives are responsible for processing customer orders and ensuring customer satisfaction of product and service delivery. Customer service personnel develop and maintain customer relations, determine whether customer orders may be met or whether alternatives are available, and make discretionary decisions regarding pricing. **Main...
-
Csr (Customer Service Representative)
5 months ago
Niagara Falls, Canada Skylon Tower - Photo Gallery Full timeWe are looking for outgoing and friendly individuals to work as a Customer Service Representative / Cashier at one of our operations at the Skylon Tower, in Niagara Falls. The job will consist of greeting guests, taking digital photos, print and sales. You do not need to be a professional photographer, and will receive training. This is a part/full time...
-
Customer Service Representative
5 months ago
Niagara, Canada Peter Rainville - Desjardins Insurance Agent Full time**Company: Peter Rainville Insurance and Financial Services Inc.** **Position**: Customer Service Representative **Location of Work**: 3930 Montrose Rd, Unit 8, Niagara Falls, ON L2H 3C9 **Type**: Full Time Position **Employment Start Date**:As soon as possible **Salary Range**: $40,000 - $50,000 annually A successful Desjardins Insurance Agent is...
-
Call Center Representative/customer Service
3 months ago
Niagara Falls, Canada Be Safe Tire Full time**Job Overview**: As a Call Center Representative/Customer Service Assistant for our tire store, you will serve as the main point of contact for customers, addressing inquiries, scheduling appointments, and providing information on products and services. You will play a key role in ensuring customer satisfaction by efficiently handling orders, resolving...
-
Customer Service
5 months ago
Niagara Falls, Canada Hyde's Distribution Full timeLooking for a motivated customer service representative to call on our established customer base *We represent both World Wide and well-known brands such as - Zippo - Kodak - Premier Brands - Slush Puppie etc. **Responsibilities include**: - Contacting both existing and new customers via phone and internet throughout Canada daily **Qualifications**: -...