Customer Support Specialist

7 days ago


Vancouver, British Columbia, Canada Dapper Labs Full time
About the Role

We are seeking a highly skilled and experienced Customer Support Specialist to join our Global Support team at Dapper Labs. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their experience with our products is seamless and enjoyable.

Key Responsibilities
  • Provide timely and effective support to customers through various channels, including email, chat, and phone.
  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Collaborate with internal teams to identify and resolve customer issues, improving overall customer satisfaction.
  • Develop and maintain knowledge of our products and services, staying up-to-date on new features and updates.
  • Participate in training and development programs to enhance skills and knowledge.
Requirements
  • 3+ years of experience in customer support, preferably in the tech industry.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Strong knowledge of CRM tools, such as Zendesk, and experience working in high-volume support centers.
  • Ability to work flexible hours, including weekends and holidays, to ensure 24/7 customer support.
  • Fluency in English, with excellent writing and communication skills.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a cutting-edge technology company, shaping the future of blockchain and gaming.


  • Vancouver, British Columbia, Canada SPI Health and Safety Full time

    About SPI Health and Safety SPI Health and Safety is a leading provider of health and safety solutions with over 50 years of experience in Canada. We are driven by our team's passion for growth, innovation, and delivering exceptional service to our clients. Our Values At SPI Health and Safety, we believe in creating a respectful, honest, transparent, and...


  • Vancouver, British Columbia, Canada VBS Siding Specialist Full time

    About the JobVBS Siding Specialist is seeking a skilled Siding Installation Specialist to join our team. As a Siding Installation Specialist, you will be responsible for installing and repairing exterior prefabricated products, including siding, decks, and fences.Key ResponsibilitiesInstallation and Repair: Install and repair exterior prefabricated products,...


  • Vancouver, British Columbia, Canada VBS Siding Specialist Full time

    About the JobVBS Siding Specialist is seeking a skilled Siding Installation Specialist to join our team. As a Siding Installation Specialist, you will be responsible for installing and repairing exterior prefabricated products, including siding, decks, and fences.Key ResponsibilitiesInstallation and Repair: Install and repair exterior prefabricated products,...


  • Vancouver, British Columbia, Canada Dapper Labs Full time

    About the RoleDapper Labs is seeking a highly skilled and motivated Customer Support Specialist to join our Global Customer Support team. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their experience with our products is seamless and enjoyable.Key ResponsibilitiesProvide timely and...


  • Vancouver, British Columbia, Canada Dapper Labs Full time

    About the RoleDapper Labs is seeking a highly skilled and motivated Customer Support Specialist to join our Global Customer Support team. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their experience with our products is seamless and enjoyable.Key ResponsibilitiesProvide timely and...


  • Vancouver, British Columbia, Canada Skilljar Full time

    Customer Support Specialist I Join Our Team as a Customer Support Specialist I This role is a fantastic opportunity to join our growing Support team in Vancouver, Canada, as a fully remote Customer Support Specialist I. You will be working with a dynamic team to help our customers address and mitigate issues within the Skilljar platform. About the...


  • Vancouver, British Columbia, Canada VBS Siding Specialist Full time

    About the RoleWe are seeking a skilled Siding Installation Specialist to join our team at VBS Siding Specialist. As a key member of our installation team, you will be responsible for installing and servicing exterior prefabricated products, including siding, decks, floors, and fences.Key ResponsibilitiesInstallation and Service: Install and service exterior...


  • Vancouver, British Columbia, Canada VBS Siding Specialist Full time

    About the RoleWe are seeking a skilled Siding Installation Specialist to join our team at VBS Siding Specialist. As a key member of our installation team, you will be responsible for installing and servicing exterior prefabricated products, including siding, decks, floors, and fences.Key ResponsibilitiesInstallation and Service: Install and service exterior...


  • Vancouver, British Columbia, Canada VBS Siding Specialist Full time

    About the RoleWe are seeking a skilled Siding Installation Specialist to join our team at VBS Siding Specialist. As a key member of our installation team, you will be responsible for installing and servicing exterior prefabricated products, including siding, decks, floors, and fences.Key ResponsibilitiesInstallation and Service: Install and service exterior...


  • Vancouver, British Columbia, Canada VBS Siding Specialist Full time

    About the RoleWe are seeking a skilled Siding Installation Specialist to join our team at VBS Siding Specialist. As a key member of our installation team, you will be responsible for installing and servicing exterior prefabricated products, including siding, decks, floors, and fences.Key ResponsibilitiesInstallation and Service: Install and service exterior...


  • Vancouver, British Columbia, Canada Lightspeed Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at Lightspeed. As a key member of our support team, you will be responsible for delivering exceptional support to our clients, ensuring their success with our B2B platform.Key ResponsibilitiesProvide World-Class Support: Respond to and resolve...


  • Vancouver, British Columbia, Canada Lightspeed Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at Lightspeed. As a key member of our support team, you will be responsible for delivering exceptional support to our clients, ensuring their success with our B2B platform.Key ResponsibilitiesProvide World-Class Support: Respond to and resolve...


  • Vancouver, British Columbia, Canada Software & Support Media GmbH Full time $28

    Job SummaryWe are seeking a highly motivated and compassionate Community Support Specialist to join our team at Software & Support Media GmbH. As a Community Support Specialist, you will play a vital role in providing harm reduction services, overdose prevention, and support to individuals in need.Key ResponsibilitiesCommunity EngagementDevelop and maintain...


  • Vancouver, British Columbia, Canada Software & Support Media GmbH Full time $28

    Job SummaryWe are seeking a highly motivated and compassionate Community Support Specialist to join our team at Software & Support Media GmbH. As a Community Support Specialist, you will play a vital role in providing harm reduction services, overdose prevention, and support to individuals in need.Key ResponsibilitiesCommunity EngagementDevelop and maintain...


  • Vancouver, British Columbia, Canada Global Relay Full time

    About Global RelayGlobal Relay is a leading provider of enterprise information archiving solutions, offering cloud archiving, surveillance, eDiscovery, and analytics services to highly regulated firms. Our mission is to provide secure and compliant solutions that give our clients greater visibility and control over their information.Job SummaryWe are seeking...


  • Vancouver, British Columbia, Canada Global Relay Full time

    About Global RelayGlobal Relay is a leading provider of enterprise information archiving solutions, offering cloud archiving, surveillance, eDiscovery, and analytics services to highly regulated firms. Our mission is to provide secure and compliant solutions that give our clients greater visibility and control over their information.Job SummaryWe are seeking...


  • Vancouver, British Columbia, Canada Ana's Care and Home Support LTD Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Ana's Care and Home Support LTD. As an Administrative Support Specialist, you will play a vital role in ensuring the smooth operation of our office.Key ResponsibilitiesPolicy and Procedure DevelopmentDevelop and implement policies and...


  • Vancouver, British Columbia, Canada T-Net British Columbia Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Customer Support Specialist to join our team at T-Net British Columbia. As a key member of our Customer Triage team, you will play a critical role in ensuring our services run smoothly and efficiently for our customers.Key ResponsibilitiesTechnical Support: Provide prompt and courteous...


  • Vancouver, British Columbia, Canada T-Net British Columbia Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Customer Support Specialist to join our team at T-Net British Columbia. As a key member of our Customer Triage team, you will play a critical role in ensuring our services run smoothly and efficiently for our customers.Key ResponsibilitiesTechnical Support: Provide prompt and courteous...


  • Vancouver, British Columbia, Canada Global Relay Full time

    About Global RelayGlobal Relay is a leading provider of enterprise information archiving solutions, offering cloud archiving, surveillance, eDiscovery, and analytics services to highly regulated firms. Our mission is to provide secure and compliant solutions that give our clients greater visibility and control over their information.Job SummaryWe are seeking...