Human Resources Business Partner

3 weeks ago

Pickering, Ontario, Canada CB Canada Full time
Job Title: Human Resources Business Partner

At Great Canadian Entertainment, we are seeking a highly skilled and experienced Human Resources Business Partner to join our team. As a key member of our HR department, you will play a critical role in supporting the overall performance management, recruitment, training, attendance management, Health & Safety, disability management, and contribution of valuable strategic advice to managers in assigned client groups.

Key Responsibilities:
  • Provide leadership, direction, and mentoring to the Human Resources team at Pickering Casino; develop performance goals and hold performance partnership discussions with direct reports;
  • Provide HR leadership and advice to managers; provide guidance on conflict resolution, performance management, career development, and succession planning;
  • Identify internal and external employment issues and trends; recommend improvements, efficiencies, and training opportunities; assist with training implementation and delivery;
  • Oversee programs such as recruitment, orientation, training, attendance management, health, safety, and wellness, rewards, and recognition at the property;
  • Develop recruitment tools and research the marketplace to attain talent;
  • Deliver and support ongoing training and development to cultivate culture to create memorable experiences;
  • Develop and implement HR strategic plans as directed; ensure site operations align with partnership objectives;
  • Partner with management to improve culture of attendance and performance while focusing on guest service;
  • Foster a safe workplace focusing on taking proactive steps to minimize accidents and increase wellness;
  • Liaise and communicate effectively with all appropriate operational departments;
  • Develop and cultivate strong working relationships with all stakeholders: guests, partnership, team members, unions, vendors, and regulators;
  • Review and update job descriptions;
  • Assist and advise Managers with respect to the collective agreement application and interpretation;
  • Focus on rapport-building with the Union working towards improving communication and reducing grievances;
  • Research and prepare confidential Labour Relations reports and surveys relating to negotiations, grievances, and arbitrations and provide support, resources, and participate on the Casino's bargaining and Labour-management committees;
  • Ensure compliance with licensing laws, health, and safety, and other statutory regulations;
  • Perform other reasonable additional duties as required/assigned.
Requirements:
  • Post-Secondary education in Human Resources Management (diploma/degree in HR) or an equivalency of work experience of at least five years in Human Resources in roles of increasing responsibility. A combination of education/experience may be considered;
  • CHRL/CHRP designation is an asset;
  • Previous HR experience in a unionized environment is required;
  • Ability to exceed internal and external 'customer' expectations through leading by example and by providing timely, effective, and service-oriented advice and service to operation managers;
  • A track-record of effective human resources customer service to several departments with competing needs, and providing sound advice on sensitive matters;
  • Ability to maintain confidentiality; mediation and conflict management/resolution experience is required;
  • Superior ability to communicate effectively; active listening, writing, speaking, and presenting;
  • Proven ability to analyze problems, identify key information and issues, interpret data, and determine implications, provide recommendations, and effectively resolve issues;
  • Collaborative (solicits input to improve/enhance strategy and development);
  • Computer literacy in all applications of MS Office and HRIS experience required;
  • Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement;
  • Willingness to learn, develop, and achieve new skills for personal and professional development;
  • The ability to successfully pass a criminal record and credit check through the Alcohol and Gaming Commission of Ontario (AGCO);
  • Ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment

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