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Whistler Hotel Concierge

2 months ago

Whistler, British Columbia, Canada Accor Full time

As a valued member of our team, you will be empowered to deliver exceptional guest experiences at the Fairmont Chateau Whistler.

The role of Bell Attendant - Guest Services Attendant is a critical component of our service culture. You will play a key part in creating lasting impressions for our guests from the moment they arrive to their departure.

What We Offer
  • A competitive salary of $17.40 per hour, increasing to $20.55 after three years of tenure.
  • A comprehensive benefits package, including subsidized staff accommodation and complimentary meals in our staff cafeteria.
  • Access to our Employee Travel Program, offering discounts on room rates and food & beverage at Fairmont & Accor properties worldwide.
About the Role

This dynamic position involves meeting and greeting guests, assisting with luggage, providing parking options, and sharing knowledge of hotel information and activities.

You will work closely with your colleagues to ensure seamless service delivery and consistently exceed guest expectations.

Requirements
  • A Class 5 BC Driver's License with a clean abstract is required; Class 4 BC Driver's License is an asset but not mandatory.
  • Previous experience in a Guest Service capacity is highly valued.
  • Strong interpersonal and problem-solving skills, with ability to remain calm and courteous under pressure.
Why Work with Us?

Fairmont Chateau Whistler is committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of our team members.

We are dedicated to providing equal access to opportunities and welcome applications from all qualified candidates.