Principal Delivery Executive
2 months ago
We are seeking an experienced Senior Delivery Manager to join our team at Kainos. As a key member of our leadership team, you will be responsible for leading the delivery capability for our Digital Services/Workday business unit.
Key Responsibilities- Leadership and Team Management
- Lead and motivate a team of delivery managers to ensure successful and efficient delivery of multiple engagements across an account portfolio.
- Empower and support Kainos teams to perform well, learn and grow in a manner that is consistent with Kainos company values.
- Delivery Excellence
- Strengthen and ensure successful delivery across engagements that will benefit us in winning new business with existing customers.
- Owns a sector view of demand for people and works with BU Operations to manage our delivery capability.
- Customer Success
- Invest in client relationships from a delivery perspective as a trusted advisor to address business problems through digital delivery.
- Work closely with Customer Success to ensure successful delivery and customer satisfaction.
- Process Improvement
- Lead and implement process efficiencies to the benefit of our customers, encouraging innovation in technology and process.
- Proactively assist with recruitment activities to enable stable organisational growth.
- Governance and Assurance
- Ensure appropriate project governance arrangements and technical quality standards are developed and followed throughout the customer lifecycle.
- Effectively manage project risks and issues, escalating where appropriate.
- Leadership and Management
- Minimum of 5 years of demonstrable success managing the delivering of technology-based projects to blue-chip companies.
- Substantial experience in managing and leading project teams including line management responsibility.
- Technical Expertise
- Broad technology experience, awareness of current technology trends and a solid understanding of contemporary software engineering practices and behaviours.
- Experience of adhering to robust project governance and technical quality standards.
- Commercial Awareness
- Strong commercial awareness and sound understanding of project dynamics, particularly in a multi-supplier environment.
- Proven ability to manage, motivate and empower teams and lead by example.
- Communication and Interpersonal Skills
- Affable, credible and can communicate effectively with clients and colleagues, including formal presentations.
- Excellent interpersonal skills and strong negotiating prowess.
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