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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our Desjardins Insurance Agent team, you will play a vital role in delivering exceptional customer experiences and helping our business grow through value-based conversations.
Key Responsibilities:- Schedule appointments and identify customer needs to provide personalized service.
- Process billing transactions, handle claims, and follow up on daily activities to ensure seamless customer interactions.
- Work closely with our agent to establish gaps in insurance coverages during client conversations and provide tailored solutions.
- Property & Casualty license (OTL license preferred/must be able to obtain prior to commencement of employment)
- Strong work ethic, good attendance record, and punctuality.
- Excellent interpersonal, communication, and problem-solving skills.
- Ability to multi-task, make presentations to potential customers, and provide exceptional customer service.
This is an in-office work environment with a dynamic and supportive team. If you are a dedicated and customer-centric professional looking for a rewarding career with excellent income and growth potential, we encourage you to apply.