Strategic Planning Business Analyst

19 hours ago


Toronto, Ontario, Canada American Express Full time

About Us

At American Express, we're committed to providing an exceptional customer experience that's backed by our unwavering support for our colleagues and their loved ones. We prioritize their physical, financial, and mental well-being through each stage of life.

Salary: The estimated annual salary for this role is around $120,000 - $180,000 CAD, depending on the candidate's qualifications and experience.

Job Description

The role of Strategic Planning Business Analyst is a dynamic, fast-paced position that requires an individual who can work independently to provide strategic and operational support to the Office of the President as well as the broader International Card Services (ICS) Canada business.

Main Responsibilities:

  • Providing planning and coordination support to the ICS Leadership Team, including strategic business planning, project management, budget management, analytical support, and leadership of specific strategic initiatives, as required.
  • Assisting in managing key strategic processes, inclusive of ICS HQ-led initiatives; identifying key stakeholders, driving communications, and managing timelines to ensure timely and successful completion.
  • Supporting the annual strategic planning process including, tracking key metrics and scorecards. Working closely with key stakeholder partner groups to align strategic priorities with financial expectations.
  • Facilitating the implementation of the team's strategy and long-range plan.
  • Managing a comprehensive colleague communication strategy including town halls, All-Hands, business updates and any digital or written communications.
  • Supporting colleague engagement initiatives and representing ICS Canada on a variety of committees, taskforces, and initiatives.

Requirements:

  • A highly motivated self-starter who is able to effectively multi-task and lead projects independently.
  • A strong communicator, a relationship builder, and have experience in a strategic capacity.
  • Operate with flexibility, excellence in delivery and absolute discretion is a must.
  • Exceptional financial acumen, problem solving skills, analytical capabilities, and collaboration skills.
  • Excellent stakeholder management skills and the ability to influence both laterally and upwards across business units.
  • A high level of business acumen, excellent strategic thinking, process management and time management skills.
  • Ability to develop clear action plans and drive processes with numerous inter-dependencies.
  • Excellent written and verbal communication skills, and able to synthesize and present materials effectively across multi-media channels.
  • Proven experience in project management, ability to set priorities and manage tasks to drive results within short time frames.
  • An understanding of the Canadian FI environment and key critical compliance regulations that impact our industry.
  • Experience working with key stakeholders including Legal, Compliance, Finance, Operational Excellence, HR, and Risk teams to drive results.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities


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