IT Manager, Customer Support – ServiceNow

Job SummaryIntegro Softwares Inc is seeking an experienced IT Manager to lead our Customer Support Centre function and team. The successful candidate will be responsible for planning, leading, and managing the team to ensure exceptional customer service and develop effective and efficient support processes.Key ResponsibilitiesLead the Customer Support Centre...

Job SummaryThe Customer Support Manager leads the Customer Support Centre function and team, ensuring internal business customers receive exceptional customer service.Key Responsibilities:Develop and maintain effective and efficient support teamsImplement processes, procedures, and tools to execute objectivesManage financial resources within allocated...

Job Title: ServiceNow ArchitectJob Summary:We are seeking a highly skilled ServiceNow Architect to join our team at Integro Softwares Inc. The successful candidate will be responsible for designing and implementing ServiceNow solutions that meet the needs of our clients.Key Responsibilities:Develop security models for CMDB classes and attributes.Ensure that...

We are seeking a highly skilled Senior ServiceNow Developer to join our team at NTT DATA. As a key member of our team, you will be responsible for developing, configuring, and administering complex ServiceNow projects.Key responsibilities include:Developing and configuring ServiceNow applications to meet business requirements.Collaborating with end-users to...

We are seeking an experienced Senior ServiceNow Developer to join our team in Canada.In this role, you will be responsible for developing, configuring, and administering complex ServiceNow projects.Key responsibilities include:Working with end users to derive requirements, understand their issues, and provide effective resolutions.Developing and configuring...

Job SummaryWe are seeking an experienced Enterprise ServiceNow Architect to join our team at Integro Softwares Inc. The successful candidate will be responsible for developing and implementing ServiceNow solutions that meet the needs of our clients.Key ResponsibilitiesDevelop security models for CMDB classes and attributes.Ensure that the implemented system...

Job DescriptionA Technical Support Specialist role has become available at Integro Softwares Inc, based in Victoria. The position involves handling sensitive data within various systems, verifying accuracy of steps completed by other team members and ensuring timely completion of tasks.ResponsibilitiesData entry and management within multiple...

Job Title: Enterprise ServiceNow Architect - VictoriaAbout the Role:We are seeking an experienced Enterprise ServiceNow Architect to join our team in Victoria. As a key member of our IT department, you will be responsible for designing and implementing ServiceNow solutions that meet the needs of our organization.Key Responsibilities:Develop security models...

About the Role:We are currently seeking a highly skilled Platform Engineer to join our team at the British Columbia Investment Management Corporation. The successful candidate will be responsible for developing and implementing ServiceNow solutions, working closely with business and technical stakeholders to facilitate the successful deployment, growth, and...

Job SummaryThe successful candidate will work closely with business units to analyze and document business processes and requirements and to implement changes to supported applications as needed. ServiceNow modules in use include: Incident, Problem, Change, CMDB, Discovery, Release, Procurement, Knowledge, Service Catalog, Asset Management, Security Incident...

Job SummaryThe IT Director of Customer Support Operations will lead the Customer Support Center function and team. Reporting to the IT leadership, the Manager plans, leads, and manages the support team to ensure internal business customers receive exceptional customer service.Key ResponsibilitiesDevelop and maintain effective support processes and...

Global Pharma Tek is seeking a highly skilled and experienced Senior ServiceNow Project Manager to join our team in Victoria, BC. This is a fantastic opportunity for someone with a strong background in project management and ServiceNow implementation to take on a leadership role in our organization.Estimated Salary: CAD $120,000 - CAD $150,000 per yearJob...

Job SummaryThe Senior Systems Integrator – ServiceNow will be responsible for providing DevOps services for various business applications. This role requires a customer-centric mindset, with a focus on incident management, proactive monitoring, automation, and problem-solving.Key ResponsibilitiesPlan, coordinate, and execute deployment strategies for new...

Job SummaryThis ServiceNow IT Operations Specialist role is a crucial part of our IT team. The successful candidate will work closely with business units to analyze and document business processes and requirements. They will implement changes to supported applications as needed, including ServiceNow modules such as Incident, Problem, Change, CMDB, and more....

Job Summary:We are seeking an experienced ServiceNow Architect to lead our team in delivering high-quality solutions. The successful candidate will have a proven track record of implementing complex systems and working collaboratively with cross-functional teams.About the Role:The ServiceNow Architect will be responsible for designing, implementing, and...

Job SummaryIntegro Softwares Inc is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesData entry and handling sensitive information within various systemsVerifying accuracy of steps completed by...

Job SummaryWe are seeking a highly skilled IT Service Delivery Manager to lead our customer support team and drive the implementation of IT service management best practices.About Integro Softwares IncAt Integro Softwares Inc, we pride ourselves on providing exceptional customer service and delivering high-quality solutions to our clients.Key...

POSITION DESCRIPTIONAs a Technical Support Specialist at Integro Softwares Inc, you will be responsible for handling sensitive data within various systems, verifying the accuracy of steps completed by other team members, and managing request queues and monitoring aging tickets.You will provide status updates and follow-up, assist with backlogged tickets, and...

Job DescriptionAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team in Victoria. As an IT Support Specialist, you will be responsible for providing exceptional support to our customers, resolving technical issues, and ensuring seamless service delivery.Key ResponsibilitiesData entry and management of sensitive information...

About the RoleWe are seeking a highly skilled Platform Engineer to join our team at the British Columbia Investment Management Corporation. As a key member of our organization, you will have the opportunity to work in either our Victoria or Vancouver office, collaborating with top professionals while contributing to the growth and success of one of Canada's...