Customer Service Ambassador
2 days ago
At Somewhere, we're on the lookout for talented individuals to join our exclusive VIP program for top-notch customer service professionals in Latin America. With over 250 U.S. companies eager to hire, we're offering a unique opportunity for you to take your career to the next level.
To participate, simply record a short video showcasing your customer service experience, highlighting your professional background, and sharing your passion for delivering exceptional service.
What We Offer:
- Competitive salary range: USD / Month (dependent on experience)
Requirements:
- 1-3 years of experience in customer-facing roles
- Strong communication skills in English and Spanish
- Proficiency in Google Sheets, MS Outlook, and Excel
- Experience with CRM software
- Ability to work collaboratively and independently
- Eagerness to learn and contribute positively
- Excellent customer relationship and organizational skills
Key Responsibilities:
- Engage in professional and friendly communications with customers via call, email, or chat
- Actively listen to customer needs and inquiries to determine appropriate service actions
- Assist colleagues with administrative duties and refer customer questions to relevant personnel
- Provide customers with accurate information on products, services, and shipping details
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