Customer Service Ambassador

2 days ago


Mississauga, Ontario, Canada Somewhere Full time
Unlock Your Potential as a Customer Service Representative

At Somewhere, we're on the lookout for talented individuals to join our exclusive VIP program for top-notch customer service professionals in Latin America. With over 250 U.S. companies eager to hire, we're offering a unique opportunity for you to take your career to the next level.

To participate, simply record a short video showcasing your customer service experience, highlighting your professional background, and sharing your passion for delivering exceptional service.

What We Offer:

  • Competitive salary range: USD / Month (dependent on experience)

Requirements:

  • 1-3 years of experience in customer-facing roles
  • Strong communication skills in English and Spanish
  • Proficiency in Google Sheets, MS Outlook, and Excel
  • Experience with CRM software
  • Ability to work collaboratively and independently
  • Eagerness to learn and contribute positively
  • Excellent customer relationship and organizational skills

Key Responsibilities:

  • Engage in professional and friendly communications with customers via call, email, or chat
  • Actively listen to customer needs and inquiries to determine appropriate service actions
  • Assist colleagues with administrative duties and refer customer questions to relevant personnel
  • Provide customers with accurate information on products, services, and shipping details


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