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Museum Visitor Experience Coordinator
2 months ago
The Government of Nova Scotia is committed to showcasing the province's rich cultural and natural heritage. Our museums and cultural institutions play a vital role in preserving and promoting our history, and we're seeking a talented individual to join our team as a Visitor Experience Coordinator at the Maritime Museum of the Atlantic.
About the OpportunityThis is an exciting opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service to visitors from diverse backgrounds. As a Visitor Experience Coordinator, you will be the first point of contact for visitors, providing admissions and reception services, and assisting with interpretive programming as required.
Primary Accountabilities- Coordinate facility rentals, promotional activities, and special events
- Maintain and operate Point of Sale (POS) systems for admissions, pass sales, and retail purchases
- Ensure special offers, discounts, and cash handling procedures are completed in adherence with policies and procedures
- Orient visitors with the site and inform them of programming, events, and activities available
- Offer excellent customer service in a busy, fast-paced environment
We're looking for a self-motivated individual with at least grade 11 plus 3 years of related experience in a retail or customer service environment. You should possess a strong interest in the cultural and natural history of Nova Scotia and its museums, and be proficient in the use of Microsoft Office Suite (Word, Excel, Outlook). Past experience with cash handling using computer-based POS systems is required.
Assets for this Role- Training or certification in tourism, hospitality, retail, and/or museum studies
- Certification in first aid and WHMIS
- Ability to speak French or additional languages
As a Government of Nova Scotia employee, you'll enjoy a wide range of benefits, including a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation, and Employee and Family Assistance Programs.
Working ConditionsThis is a TERM employment opportunity with flexible hours, including weekends, evenings, and holidays. Successful candidates must also successfully complete appropriate vulnerable background checks.
