Clerk 2 Position
2 weeks ago
About Our Opportunity
The Government of Nova Scotia is seeking a skilled and enthusiastic individual to join our team at the Maritime Museum of the Atlantic as a Visitor Experience Team Member. In this role, you will provide exceptional customer service to visitors from diverse backgrounds, ensuring a welcoming and inclusive experience. You will be the first point of contact for visitors, providing admissions and reception services, and may also be involved in other duties related to interpretive programming.
Primary Accountabilities
- Assist with the coordination of facility rentals, promotional activities, and special events.
- Maintain and operate Point of Sale (POS) systems for admissions, pass sales, and retail purchases.
- Ensure special offers, discounts, and cash handling procedures are completed in adherence with policies and procedures.
- Orient visitors with the site and inform them of programming, events, and activities available.
- Offer excellent customer service in a busy, fast-paced environment.
Qualifications and Experience
The ideal candidate will possess at least grade 11 plus 3 years of related experience in a retail or customer service environment. They will also have a strong interest in the cultural and natural history of Nova Scotia and its museums. Proficiency in the use of the Microsoft Office Suite, excellent organizational skills, and strong interpersonal and communication skills are also essential.
Assets for this role
- Training or certification in tourism, hospitality, retail, and/or museum studies.
- Certification in first aid and WHMIS.
- Ability to speak French or additional languages.
Benefits
The Government of Nova Scotia offers its employees a wide range of benefits, including a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation, and Employee and Family Assistance Programs.
Working Conditions
This is a TERM employment opportunity with flexible hours, including weekends, evenings, and holidays. Successful candidates must also successfully complete appropriate vulnerable background checks.
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