Senior Application Support Specialist
3 weeks ago
Job Summary
Job Description
What is the Opportunity?
As a Senior Application Support Analyst at Royal Bank of Canada, you will be responsible for providing critical support to the Sophis application for the equity derivatives business. This application is used for life cycle management of trades from trade feed to PnL and risk management and settlement. You will work closely with front office, middle office, and back office teams to ensure business functions run smoothly.
Key Responsibilities:
- Provide timely and effective support to resolve issues impacting the business
- Drive improved stability and higher quality of data delivered to front office, middle office, and back office
- Contribute to the configuration of our monitoring platform ITRS and action triggered events
- Document new issues and maintain/enhance existing documentation
- Coordinate with various teams to remediate issues
- Investigate pricing failures and resolve issues using SQL, Unix, and Windows skills
- Develop scripts to automate processes using Powershell and other scripting languages
- Engage in platform-related projects, including vulnerability remediation, business continuity practice, and automation of day-to-day tasks
- Perform change and release practices to deploy proprietary and vendor-based software
Requirements:
- 3+ years' experience supporting applications on equity derivatives or similar business
- SQL language (3 years, Oracle preferred)
- Python scripting experience (1-2 years)
- Monitoring experience of high availability trading applications, batch processing, or similar
- Job Scheduler experience (i.e. BMC Control-M, Autosys, Cron, etc.)
- Windows Server (3 years)
- Linux experience (3 years)
What's in it for you?
We offer a comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. Our leaders support your development through coaching and managing opportunities. You will work in a dynamic, collaborative, progressive, and high-performing team. We provide opportunities to do challenging work and take on progressively greater accountabilities.
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