Senior Applications Support Specialist
1 month ago
We are seeking a highly skilled Senior Applications Support Analyst to join our team in Halifax. As a key member of our support team, you will be responsible for providing expert-level support for our Sophis application, which is critical to the equity derivatives business. Your primary focus will be on maintaining the stability and availability of the application, as well as ensuring the integrity of data quality derived from our official EOD Market Data and positions priced by our Model Library.
Key Responsibilities- Quickly address issues impacting front office, middle office, and back office operations
- Drive improved stability and higher quality of data delivered to front office, middle office, and back office
- Contribute to the configuration of our monitoring platform ITRS and action triggered events
- Document new issues and maintain/enhance existing documentation
- Coordinate with Support, Development, Analytics, and Quants teams to remediate issues
- Investigate pricing failures and resolve issues using SQL, Unix, and Windows skills
- Develop scripts to automate processes using Powershell and other scripting languages
- Engage in platform-related projects, including vulnerability remediation, business continuity practice, and automation of day-to-day tasks
- Perform change and release practices to deploy proprietary and vendor-based software
- ~3+ years' experience supporting applications on equity derivatives or similar business
- ~ SQL language (3 years, Oracle preferred)
- ~ Python scripting experience (1-2 years)
- ~ Monitoring experience of high availability trading applications, batch processing, or similar
- ~ Job Scheduler experience (i.e. BMC Control-M, Autosys, Cron, etc.)
- ~ Windows Server (3 years)
- ~ Linux experience (3 years)
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Inclusion and Equal Opportunity Employment
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