Medical Office Coordinator

3 weeks ago

Niagara Falls, Ontario, Canada Niagara Regional Medical Clinic Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Secretary to join our team at the Niagara Regional Medical Clinic. As a Medical Secretary, you will be responsible for providing administrative support to our medical staff, ensuring the smooth operation of our clinic.

Key Responsibilities
  • Coordinate the flow of information and communicate effectively with patients, staff, and external parties
  • Interview patients to obtain case histories and maintain accurate and confidential medical records
  • Manage incoming mail and other materials, and distribute them to the appropriate staff members
  • Schedule and confirm appointments, and maintain a high level of organization and attention to detail
  • Train staff in procedures and the use of current software, and provide ongoing support and guidance
  • Complete insurance and other claim forms, and maintain accurate and up-to-date records
  • Maintain a clean and organized filing system, and order supplies as needed
  • Arrange travel and related itineraries, and make reservations as required
  • Determine and establish office procedures and routines, and ensure compliance with clinic policies and procedures
  • Enter and format electronically based medical reports and correspondence, and prepare spreadsheets and documents for review
  • Initiate and maintain confidential medical files and records, and ensure their accuracy and completeness
  • Prepare draft agendas for meetings, and take, transcribe, and distribute minutes
  • Perform data entry, and provide customer service to patients and staff
Requirements
  • 3-4 years of experience in a medical office setting
  • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years, or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and under pressure
  • Attention to detail and accuracy
  • Reliability and a strong work ethic
  • Ability to work as part of a team and provide support to colleagues
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Free parking and on-site training
  • Support for persons with disabilities, newcomers and refugees, youth, veterans, and Indigenous people

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