Claims Consultant, Surety
2 months ago
We are seeking a highly skilled Claims Consultant, Surety to join our National Surety Claims Department. As a key member of our team, you will be responsible for managing and handling complex surety claims, including contract surety, commercial surety, developer surety, and home warranty.
Key Responsibilities- Oversee and handle complex claims on surety bonds, assessing coverage, liability, quantum, and recovery of loss activities.
- Maintain relationships and synergy with Surety Underwriting and provide client support on moderately complex claims-related matters.
- Work closely with your Manager to develop and recommend strategies for file handling and resolution of claims.
- Provide coaching to file handlers working on specific exposure-related complex defaults.
- Follow industry trends and collaborate with the Management team to develop strategies to proactively manage those trends.
- Effectively navigate and determine strategies relating to insolvencies and dealing with Trustee/Receivers as they arise.
- Demonstrate strong negotiating and problem-solving skills, following through to execution and resolution of a claim.
- Demonstrate strong organizational skills in the collection of documentation and setting out and documenting the rationale of claim strategy and settlements within established authorization levels.
- Manage internal and external resources, such as legal counsel and consultants retained for claims handling assistance, and apply expense mitigation for same.
- Assist management with driving changes as needed and help strategize initiatives for the department as they arise.
- Maintain a collaborative and transparent communication with all stakeholders associated with the Surety line of business, including internal and external stakeholders, to ensure smooth relationships and delivering a second-to-none experience driven from our core values.
- Legal degree is required.
- Minimum of 5-10 years of surety claim experience.
- Management, coaching, and mentoring experience is an asset.
- Positive attitude while adapting to changing priorities and taking ownership of work.
- Can adapt to a constantly changing environment and drive changes as needed.
- Self-starter with the ability to work independently under minimal supervision.
- Excellent analytical and decision-making skills with attention to detail.
- High level of accountability, integrity, and confidentiality.
- Flexibility with travel, as required.
As a permanent member of our team, you can expect:
- A financial rewards program that recognizes your success.
- An industry-leading Employee Share Purchase Plan, with a 50% match on net shares purchased.
- An extensive flex pension and benefits package, with access to virtual healthcare.
- Flexible work arrangements.
- Possibility to purchase up to 5 extra days off per year.
- An annual wellness account that promotes an active and healthy lifestyle.
- Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
- A dynamic workplace learning ecosystem, complete with learning journeys, interactive online content, and inspiring programs.
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
- Inspiring leaders and colleagues who will lift you up and help you grow.
- A Community Impact program, because what you care about is a part of what makes you different, and how you contribute to your community should be just as unique.
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