Student Recruiter Advisor
4 weeks ago
The Role
The Student Recruiter Advisor is a key member of the Douglas College team, responsible for promoting programs and services to prospective students. This role involves planning, maintaining, and executing student domestic recruitment programs, as well as providing exceptional client-centred service to all stakeholder groups.
Key Responsibilities
- Promotes and coordinates strategies and programs for student domestic recruitment and related presentation duties.
- Provides information to students on possible post-secondary programs at Douglas based on their interest areas.
- Establishes vital connections and rapport with public and independent secondary schools, government agencies, and parent and community groups.
- Develops and maintains positive relationships within the university and college community and other institutions, businesses, and community agencies.
- Assesses inquiries from secondary school counselors and teachers and provides or directs them to appropriate information on programs and services at Douglas.
- Responds to in-person, telephone, email, web-based communications, and regular mail inquiries from public and private schools, colleges, universities, government agencies, community, and parent groups.
- Coordinates and organizes mailings of Douglas College viewbooks, brochures, and other collateral materials.
- Maintains and utilizes a contact database of potential students, parents, counselors, and other external institutions through the Douglas CRM system.
- Organizes and conducts school or community visits, career fairs, and trade shows.
- Travels to recruiting venues.
- Sets up displays, tables, and other promotional material/equipment.
- Responds to all prospective stakeholders in a positive and knowledgeable manner in regard to college programs, courses, services, policy, and education.
- Sets up and uses portable computer, projector, and other audio-visual equipment, as well as troubleshoots for on-site technical difficulties related to making multimedia presentations.
- Coordinates administrators, faculty, or staff presentations and/or participates in the above-mentioned events.
- Coordinates student visitation events to Douglas College.
- Participates in ceremony presentations if required.
- Organizes delivery of phoning campaigns to applied and registered students.
Supervisory Responsibilities
- Supervises the work of the Student Assistant and Co-op Student positions.
- Identifies, interviews, and hires Student Assistant and Co-Op positions under the direction of the Supervisor and the Manager.
- Designs and implements appropriate training experiences and acts as a professional mentor to student employees.
- Coordinates the scheduling and daily operations of this group, including monitoring absences and providing time sheet approval.
- Supervises work performance and conducts periodic performance evaluations, as well as exit interviews.
Requirements
- A minimum of a bachelor's degree in a related field from a recognized post-secondary educational institution plus two years' related work experience.
- A working knowledge of the B.C. post-secondary education system, including admission requirements and programs, graduation, partnerships, and articulated agreements with a clear emphasis on Douglas College.
- Excellent interpersonal and cross-cultural communication skills, including written and verbal fluency in the English language.
- A working knowledge of training and/or job requirements for a wide range of academic, vocational, and technical careers.
- General knowledge of financial services and processes, including entrance scholarships and Canada & BC Student Loan application processes.
- A working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint). Familiarity with Microsoft Office on Mac platforms and the Microsoft Dynamics CRM system (or similar system) would be an asset.
- Criminal Record Check is required as a condition of employment as per the Criminal Record Check Act.
- A demonstrated ability to execute student recruiting strategies, including speaking effectively to small and large groups in both informal and formal settings, interviewing prospective and existing students, interacting with people of various backgrounds and cultures, developing and maintaining good working relationships, working as an effective team member, critically analyzing, reasoning, and problem-solving, planning, coordinating, and organizing work, working independently with minimal supervision, training and mentoring others, exercising sound judgment, and maintaining a high degree of confidentiality.
- Demonstrated ability to plan and produce a wide range of recruiting and retention events, including design, marketing, volunteer management, event supervision, and evaluation.
- Demonstrated ability to manage and grow an experiential student leadership program, including member domestic recruitment, training, resource development, team building, communications, event planning, and evaluation.
- Experience in providing supervision in a work environment or a demonstrated understanding of effective supervisory practices.
- Demonstrated ability to build and foster a student staff team.
- Demonstrated ability to assess student staff performance, organize, and provide the required training.
- A valid B.C. driver's license and access to the use of a motor vehicle is essential.
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