Jewelry Sales Leader

4 weeks ago


Calgary, Alberta, Canada BIJOUX BIRKS Full time

Birks. A Legacy of Excellence.

Established since 1879, Birks is a luxury jeweler renowned for its commitment to quality, exclusivity, and exceptional service. We pride ourselves on delivering meaningful experiences and fostering long-lasting relationships with our clients.

As a Store Manager for our Birks store, you will embody our dedication to excellence through every interaction. You will work in a highly motivated team that values hard work, teamwork, and a passion for delivering outstanding results.

Are You a Leader in Luxury Retail?

The Store Manager assists the Store Director in overseeing daily store operations, with a primary focus on providing exceptional customer service and creating a professional and pleasant work environment for all staff members. The Store Manager crafts a unique experience for clients and a supportive environment for employees, where they can grow and thrive.

Key Responsibilities:

  • Develop, organize, and manage a high-volume retail store
  • Drive, lead, motivate, and develop staff to become leaders in luxury jewelry sales
  • Foster an environment that prioritizes client satisfaction
  • Develop meaningful relationships with each client
  • Manage store operations, business development, client relations, and community outreach
  • Achieve or exceed sales targets consistently

Our Ideal Candidate:

  • Five (5) years of retail sales experience, with a preference for luxury retail and/or jewelry experience
  • A Bachelor's Degree in Operations Management, Business Administration, or other relevant education
  • Strong team values and leadership skills
  • Ability to provide exceptional client service that is both unique and memorable
  • Excellent interpersonal, communication, and writing skills
  • A solid knowledge of the MS Office suite (Excel, MS Word, Outlook)
  • A goal-oriented and sales-driven mindset, with a focus on client satisfaction

Our Commitment to Excellence:

  • Competitive earnings, including commissions and bonuses
  • Social benefits
  • Wellness program
  • Award and recognition programs
  • Innovative and unique training programs
  • Employee discounts

At Birks, you will find a management team that genuinely cares about your professional growth. You will be empowered to be yourself, in order to offer exceptional customer service and create experiences that build long-lasting client relationships.

Come join us at Birks, and let your true self shine.



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