Luxury Retail Store Leader

4 weeks ago


Calgary, Alberta, Canada BIJOUX BIRKS Full time

Birks. A Luxury Experience.

Established since 1879, Birks is a renowned luxury jewelry store built on quality, exclusivity, unique design, and exceptional service. We pride ourselves in delivering meaningful experiences and fostering intimate relationships with each client.

As a Store Manager for our Birks store, you will embody our commitment to excellence through every interaction. You will work in a highly motivated team that values hard work, teamwork, and excellence.

Are You a Leader?

The Store Manager assists the Store Director with daily store operations, focusing on delivering exceptional customer service and creating a professional working environment. This leader creates a refreshing experience for clients and a heartwarming environment for employees, where they see their potential grow.

Key Responsibilities:

  • Develop, organize, and manage a high-volume retail store
  • Drive, lead, motivate, and develop staff to become leaders in luxury jewelry sales
  • Foster an environment that puts the client at the forefront
  • Develop meaningful relationships with each client
  • Manage store operations, business development, client relations, and promote the store within the community
  • Achieve or exceed sales targets continuously

Our Ideal Candidate:

  • Five years of retail sales experience, luxury retail, and/or jewelry experience is preferred
  • A Bachelor's Degree in Operations Management, Business Administration, or other relevant education
  • Strong team values and leadership skills
  • Ability to offer exceptional client service that is unique and memorable
  • Excellent interpersonal, communication, and writing skills
  • A solid knowledge of the MS Office suite (Excel, MS Word, Outlook)
  • A goal-oriented and sales-driven mindset, but truly caring about clients and exceeding their expectations is key to success

In Return for Your Commitment:

  • Competitive earnings, including commissions and bonuses
  • Social benefits
  • Wellness program
  • Award and recognition programs
  • Innovative and unique training programs
  • Employee discounts

At Birks, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, offering excellent customer service and creating an experience that builds long-lasting client relationships.

Come be part of our team at Birks, and let your true self shine.



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