Department Manager, Clothing, Merivale

2 weeks ago

Ottawa, Ontario, Canada Sport Chek Full time

About the Role

We are seeking a highly motivated and experienced Department Manager to lead our Clothing department at Sport Chek. As a key member of our team, you will be responsible for driving sales growth, developing and coaching your team, and delivering an exceptional customer experience.

Key Responsibilities

  • Develop and implement sales strategies to drive business growth and meet sales targets.
  • Coach and develop your team to achieve sales goals and provide exceptional customer service.
  • Build and maintain strong relationships with customers and colleagues to drive sales and improve customer satisfaction.
  • Manage and maintain a high-performing team by setting clear expectations, providing ongoing feedback and coaching, and recognizing and rewarding outstanding performance.
  • Stay up-to-date with industry trends, competitor activity, and customer preferences to inform sales strategies and improve customer engagement.
  • Collaborate with other departments to drive business growth and improve customer satisfaction.
  • Ensure a positive and inclusive work environment that promotes diversity, equity, and inclusion.

Requirements

  • Minimum of 2 years of retail management experience, preferably in a supervisory role.
  • Proven track record of business growth and exceptional customer service skills.
  • Demonstrated interest in or involvement in sports or the sporting goods industry an asset.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

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