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Safety Operations Specialist

2 months ago


Calgary, Alberta, Canada Blackline Safety Full time
About the Role

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We are seeking a highly skilled Safety Operations Specialist to join our growing Safety Operations Center based in Calgary, Alberta.

Key Responsibilities
  • Monitor the Safety of Our Customers' Personnel
  • Manage Emergency Alerts and Escalation Protocols
  • Respond to Emergency Situations with Calm and Confidence
  • Provide Basic Troubleshooting and Technical Support
  • Monitor Weather and Road Conditions
  • Provide Excellent Customer Service
  • Maintain Records and Prepare Reports
Requirements
  • Fluent Written and Spoken English
  • Written or Spoken French
  • Strong Work Ethic and Attention to Detail
  • Ability to Work Autonomously and Efficiently
  • Proficiency in Technology and Data Management
  • Minimum Five Years of Customer Service Experience
  • Previous Experience in a Customer Service or Dispatch Role
  • Valid First Aid and CPR
About Blackline Safety

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. We are an equal opportunity employer and consider all applicants regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation.