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Restaurant Shift Manager

2 months ago

Collingwood, Ontario, Canada Wendy's Restaurant Full time
Job Title: Shift Manager

We are seeking a skilled Shift Manager to join our team at Wendy's Restaurant. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that tasks are completed efficiently and effectively.
  • Customer Service: Ensure that food and service meet quality control standards, addressing customer complaints or concerns in a professional and courteous manner.
  • Operations: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and maintain records of stock, repairs, sales, and wastage.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, as well as provide awareness training to employees to create a welcoming work environment for persons with disabilities, newcomers, and refugees.
Requirements:
  • Education: No degree, certificate, or diploma required.
  • Experience: 7 months to less than 1 year of experience in a fast-paced environment.
  • Work Setting: Restaurant.
  • Physical Capabilities: Combination of sitting, standing, walking, and standing for extended periods.
What We Offer:
  • Recognized Employer: We are a recognized employer with a commitment to diversity and inclusion.
  • Competitive Compensation: We offer competitive compensation and benefits packages.
  • Opportunities for Growth: We provide opportunities for growth and development within our organization.

Language: English

Hours of Work: 35 hours per week