Restaurant Shift Manager

1 month ago


Collingwood, Ontario, Canada McDonald's Restaurant Full time
Job Title: Shift Manager

We are seeking a highly motivated and organized Shift Manager to join our team at McDonald's Restaurant. As a Shift Manager, you will be responsible for leading a team of staff to ensure seamless service delivery and exceptional customer experience.

Key Responsibilities:
  • Leadership: Supervise and coordinate activities of staff who prepare and portion food, train staff in job duties, sanitation, and safety procedures.
  • Operations: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and ensure that food and service meet quality control standards.
  • Customer Service: Address customers' complaints or concerns, and maintain a high level of customer satisfaction.
  • Administrative: Prepare budget and cost estimates, maintain records of stock, repairs, sales, and wastage, and prepare and submit reports.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a fast-paced environment.
  • Skills: Excellent oral communication, client focus, efficient interpersonal skills, flexibility, and team player.
Work Environment:

Our restaurant is a fast-paced environment with a combination of sitting, standing, and walking. You will be required to stand for extended periods and work under pressure.

What We Offer:
  • Health Benefits: Health care plan.
  • Other Benefits: Parking available, and a permanent position.
Language:

The primary language of work is English.Work Schedule:

35 to 40 hours per week.



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