Clerical and Reception Support Specialist

3 weeks ago


Prince George, British Columbia, Canada PHSA Full time
Job Summary

We are seeking a skilled Clerical and Reception Support Specialist to join our team at BC Cancer. As a key member of our patient services team, you will provide exceptional support to patients, visitors, and staff, ensuring a positive and efficient experience.

Key Responsibilities
  • Provide a warm and welcoming experience for patients and visitors, responding to inquiries and directing them to the appropriate areas.
  • Prepare patient appointment packages, perform data entry, and receive and redirect patient information and other relevant information to various areas.
  • Operate a variety of office equipment, including desktop computers, photocopiers, fax machines, multi-line telephones, and thermal printers.
  • Enter patient information into electronic health records, notify requestors by phone or fax, and maintain and process incoming requests from patients or other departments.
  • Schedule patient appointments for diagnostic procedures or treatments.
Requirements
  • Grade 12, plus one (1) year of recent related experience or an equivalent combination of education, training, and experience.
  • Ability to keyboard at 45 wpm.
  • Strong communication and interpersonal skills, with the ability to interact positively with staff, physicians, and patients.
  • Physical ability to perform the duties of the position and operate related equipment.
What We Offer

As a member of our team, you will have access to a range of benefits, including professional development opportunities, a comprehensive compensation package, and a supportive work environment.

PHSA is committed to creating a diverse and inclusive workplace, and we welcome applications from all qualified candidates.



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