Clerical and Reception Support Specialist
3 weeks ago
We are seeking a skilled Clerical and Reception Support Specialist to join our team at BC Cancer. As a key member of our patient services team, you will provide exceptional support to patients, visitors, and staff, ensuring a positive and efficient experience.
Key Responsibilities- Provide a warm and welcoming experience for patients and visitors, responding to inquiries and directing them to the appropriate areas.
- Prepare patient appointment packages, perform data entry, and receive and redirect patient information and other relevant information to various areas.
- Operate a variety of office equipment, including desktop computers, photocopiers, fax machines, multi-line telephones, and thermal printers.
- Enter patient information into electronic health records, notify requestors by phone or fax, and maintain and process incoming requests from patients or other departments.
- Schedule patient appointments for diagnostic procedures or treatments.
- Grade 12, plus one (1) year of recent related experience or an equivalent combination of education, training, and experience.
- Ability to keyboard at 45 wpm.
- Strong communication and interpersonal skills, with the ability to interact positively with staff, physicians, and patients.
- Physical ability to perform the duties of the position and operate related equipment.
As a member of our team, you will have access to a range of benefits, including professional development opportunities, a comprehensive compensation package, and a supportive work environment.
PHSA is committed to creating a diverse and inclusive workplace, and we welcome applications from all qualified candidates.
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