Banquet Operations Manager

4 weeks ago


Edmonton, Alberta, Canada The Royal Palace Full time
Job Description

The Royal Palace is seeking a highly skilled Banquet Manager to join our team. As a key member of our events team, you will be responsible for ensuring the smooth execution of banquets and events.

Key Responsibilities
  • Service Development: Determine the type of services to be offered and implement operational procedures to ensure exceptional guest experiences.
  • Performance Management: Conduct regular performance reviews to assess team members' skills and provide constructive feedback.
  • Inventory Management: Organize and maintain inventory levels to ensure seamless service delivery.
  • Health and Safety: Ensure compliance with health and safety regulations to maintain a safe working environment.
  • Marketing and Promotion: Participate in marketing plans and implementation to promote our events and services.
  • Customer Service: Address customer complaints or concerns in a professional and timely manner.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.
Requirements
  • Education: College or CEGEP diploma.
  • Experience: 1 year to less than 2 years of experience in a related field.
  • Computer Skills: Proficient in MS Office.
  • Work Language: English.
  • Work Hours: 35 hours per week.


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