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Banquet Operations Manager

2 months ago

Edmonton, Alberta, Canada The Royal Palace Full time
Banquet Manager Job Description

The Royal Palace is seeking a highly skilled Banquet Manager to join our team. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our banquet services.

Key Responsibilities:
  • Service Planning: Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Performance Management: Conduct regular performance reviews to maintain high standards of service.
  • Inventory Management: Organize and maintain inventory to ensure efficient use of resources.
  • Health and Safety: Ensure compliance with health and safety regulations to protect our guests and staff.
  • Marketing: Participate in marketing plans and implementation to promote our banquet services.
  • Customer Service: Address customer complaints or concerns in a professional and timely manner.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations to ensure exceptional guest experiences.
Requirements:
  • Education: College/CEGEP diploma or equivalent.
  • Experience: 1 year to less than 2 years of experience in a related field.
  • Language: English.
  • Work Hours: 35 hours per week.