Customer Service Supervisor

3 days ago

Toronto, Ontario, Canada BreathIn' Therapy Ltd. Full time
Job Title: Customer Service Clerks Supervisor

We are seeking a highly skilled and experienced Customer Service Clerks Supervisor to join our team at BreathIn' Therapy Ltd.

Job Summary:

The Customer Service Clerks Supervisor will be responsible for leading a team of customer service clerks, providing guidance and support to ensure excellent customer service delivery. The successful candidate will have a strong background in customer service, supervisory experience, and excellent communication skills.

Key Responsibilities:
  • Lead and manage a team of customer service clerks to achieve excellent customer service delivery
  • Develop and implement customer service strategies to improve customer satisfaction and loyalty
  • Provide coaching and training to customer service clerks to enhance their skills and knowledge
  • Monitor and analyze customer feedback to identify areas for improvement
  • Collaborate with other departments to ensure seamless customer service delivery
Requirements:
  • 3+ years of experience in customer service, preferably in a supervisory role
  • Excellent communication and leadership skills
  • Ability to analyze customer feedback and identify areas for improvement
  • Strong problem-solving and decision-making skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
How to Apply:

If you are a motivated and experienced customer service professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

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