Home Support Supervisor

3 weeks ago

Mississauga, Ontario, Canada Spectrum Health Care Full time

Job Summary

We are seeking a highly skilled Registered Practical Nurse (RPN) to lead our Home Support team as a Home Support Supervisor. This role is responsible for providing ongoing training, coaching, and performance management to a team of Personal Support Workers (PSWs) in the field.

Key Responsibilities

  • Lead a team of PSWs to provide qualified personal care to patients in a home setting
  • Travel to patient's homes in community and facility settings
  • Work collaboratively with multidisciplinary teams in both community and facility settings
  • Assess patient needs, formulate the plan of care, and assess progress towards outcomes
  • Manage staff, conduct performance appraisals, and implement progressive disciplinary action
  • Gather, record, and analyze patient and employee feedback, and maintain awareness of key indicators
  • Ensure patient concerns and complaints are addressed and documented in a timely manner
  • Promote Spectrum Health Care through participation in local healthcare or business committees, and community events
  • Participate in ongoing internal and external continuing education for personal development

Qualifications

  • Current registration with the Colleges of Nurses of Ontario in good standing
  • Minimum three (3) years' experience with progressive leadership responsibilities as a direct supervisor, preferably in a community setting
  • Exceptional interpersonal skills and ability to handle difficult situations in an objective consistent format
  • Ability to write reports and communicate effectively in writing and verbally
  • Excellent English verbal and written communication skills (Additional language skills considered an asset)
  • Solid knowledge of the principles, practices, and methods of community nursing and service delivery to patients, as well as program development, implementation, and evaluation
  • Valid driver's license and access to a reliable vehicle
  • Basic proficiency in Microsoft Word, Excel, and ability to learn proprietary software

About Spectrum Health Care

Spectrum Health Care is committed to fostering, cultivating, and building a culture of diversity, equity, and inclusion within our organization. We strive to attract, engage, and develop a workforce that reflects the diverse communities that we serve.

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