Home Support Supervisor

1 day ago

Mississauga, Ontario, Canada Spectrum Health Care Full time

Spectrum Health Care is seeking a highly skilled and experienced Home Support Supervisor to lead our team of Personal Support Workers in the field.

The successful candidate will be responsible for providing ongoing training, coaching, and performance management to our team members, ensuring they deliver high-quality care to our clients in Mississauga and surrounding areas.

As a Home Support Supervisor, you will be responsible for:

  • Leading a team of Personal Support Workers to provide qualified personal care to patients in a home setting
  • Traveling to patient's homes in community and facility settings
  • Working collaboratively with multidisciplinary teams in both community and facility settings
  • Assessing patient needs, formulating the plan of care, and assessing progress towards outcomes
  • Managing staff, conducting performance appraisals, and implementing progressive disciplinary action
  • Gathering, recording, and analyzing patient and employee feedback, and maintaining an awareness of key indicators such as caseload volume, staff turnover, occurrence rates, satisfaction levels, risk levels, and performance appraisal completion rates
  • Ensuring that all patient concerns and complaints are addressed and documented in a timely manner
  • Promoting Spectrum Health Care through participation in local healthcare or business committees, as well as community events
  • Participating in ongoing internal and external continuing education for personal development

Requirements:

  • Current registration with the Colleges of Nurses of Ontario in good standing
  • Minimum three (3) years' experience with progressive leadership responsibilities as a direct supervisor, preferably in a community setting
  • Exceptional interpersonal skills and ability to handle difficult situations in an objective consistent format
  • Ability to write reports and communicate effectively in writing and verbally
  • Excellent English verbal and written communication skills (Additional language skills considered an asset)
  • Solid knowledge of the principles, practices, and methods of community nursing and service delivery to patients, as well as program development, implementation, and evaluation
  • Valid driver's license and access to a reliable vehicle
  • Basic proficiency in Microsoft Word, Excel, and ability to learn proprietary software

About Spectrum Health Care:

Spectrum Health Care is committed to fostering, cultivating, and building a culture of diversity, equity, and inclusion within our organization. We strive to attract, engage, and develop a workforce that reflects the diverse communities that we serve.

We thank all applicants, however, only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.

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