IT Support Specialist
1 month ago
12 Month Contract - Part Time 24Hrs/Week
Mississauga, ON, Canada (On-Site)
We are seeking an experienced IT Support Specialist to join our team at Universal Business Solutions. As an IT Support Specialist, you will be responsible for handling technical issues related to computer hardware and software, including laptop repairs and troubleshooting.
- Hardware and Software Troubleshooting: Troubleshoot and repair computer hardware and software issues, including laptop repairs and troubleshooting.
- Technical Support: Provide technical support to clients via phone, email, or remote support.
- Network Support: Configure and troubleshoot network devices, including routers, switches, and firewalls.
- Hardware and Software Installation: Install and configure hardware and software components, including laptops, desktops, and servers.
- Documentation and Tracking: Accurately track and document customer issues and resolutions.
- Experience: 2+ years of experience in repairing or break/fix work for computer hardware, including laptops.
- Certification: A+ certification preferred.
- Laptop: Dell Latitude 7410, 7310, 5410
- Printer: Konica Printer, Epson 3500
- Software: McAfee, CrowdStrike, HCL, Verse, MaaS360, Lotus Notes
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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