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Administrative Support Specialist

2 months ago

Edmonton, Alberta, Canada Alberta Health Services Full time
Job Title: Administrative Support IV

We are seeking a highly skilled and experienced Administrative Support IV to join our Edmonton Zone Diagnostic Imaging Central Scheduling Team. This role is accountable to the Manager of EZ Central Scheduling, Projects, and Initiatives for the effective performance of numerous clerical duties relative to the scheduling of Diagnostic Imaging exams at sites across the Edmonton Zone.

Key Responsibilities:
  • Provide accurate and efficient scheduling of DI exams while maintaining a Zone-wide waitlist across multiple sites and imaging modalities.
  • Liaise with radiologists, physician's offices, administration, and other hospital departments to address scheduling needs across the Edmonton Zone.
  • Communicate with patients in a timely and accurate manner with various dates, times, and instructions related to their Diagnostic Imaging exam.
  • Perform a variety of administrative tasks, including patient pre-registration, transcribing and scheduling physician orders.
Requirements:
  • Advanced administrative or specialized skills and knowledge to support complex procedures, practices, and initiatives within a department or program.
  • Minimum of three (3) years recent Diagnostic Imaging clerical experience with an understanding of Diagnostic Imaging scheduling processes.
  • Medical Office Administration Certification with Medical Terminology Certification required.
  • Excellent oral and written communication skills with the ability to listen, comprehend, and orally respond to or relay information, directions, or questions in person, over the phone, or in writing.
  • Ability to work and problem solve under minimal supervision.
Preferred Qualifications:
  • Experience with an imaging archive (PAC's) system.
  • Minimum 1 year scheduling experience with Connect Care.

This is an exciting opportunity to join our team and contribute to the delivery of high-quality healthcare services in the Edmonton Zone.