Global Brand Operations Manager

2 weeks ago


Toronto, Ontario, Canada Manulife Full time

About the Role



We are seeking an experienced Global Brand Operations Manager to join our team at Manulife. The successful candidate will be responsible for managing the end-to-end brand asset development process, including requirements gathering, competitive reviews, briefing, stakeholder reviews, translation, and publishing.

Key Responsibilities




  • Develop and own a content calendar for the production and distribution of key brand resources, guidelines, logos, and tools.
  • Manage the agency operations plan, including relationship health, ways of working optimizations, and financial deliverables like invoice tracking and reconciliation.
  • Lead annual creative agency planning for corporate teams, oversee retainer utilization and hours management, and deliver agency spend reporting.
  • Work with corporate partners (HR, Comms, Investor Relations, etc.) to nurture agency relationships and effective ways of working.
  • Support questions from corporate teams, as needed.


About the Team



As a member of our Global Brand team, you will be part of a dynamic and collaborative group that is passionate about building operational excellence. We strive to attract, develop, and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

What We Offer



At Manulife, we offer a competitive salary range of $84,375 - $151,875 CAD per year, depending on location. Our benefits package includes comprehensive health and dental coverage, as well as access to retirement savings plans and financial education resources. We also offer generous paid time off and statutory leaves of absence.

About Manulife



Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With over 40,000 employees and 116,000 agents, we serve over 34 million customers worldwide. Our commitment to diversity and inclusion sets us apart, and we are proud to be an Equal Opportunity Employer.

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