Hotel Attendant

4 days ago

Courtenay, British Columbia, Canada Kingfisher Oceanside Resort & Spa Ltd. Full time
Job Title: Hotel Attendant

We are seeking a detail-oriented and customer-focused Hotel Attendant to join our team at Kingfisher Oceanside Resort & Spa Ltd.

Job Summary:

The Hotel Attendant will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay. This includes assisting with special needs, dealing with public inquiries, and performing various tasks related to the hotel's operations.

Key Responsibilities:
  • Assist guests with special needs and provide information on hotel facilities and services
  • Deal with public inquiries and provide excellent customer service
  • Perform tasks such as taking, canceling, and changing room reservations, receiving and delivering items and messages for guests
  • Attend to group arrivals and departures, answer telephone calls and relay messages
  • Clerical duties such as faxing, filing, and photocopying
  • Provide customer service and maintain an inventory of vacancies, reservations, and room assignments
Requirements:
  • 1 year to less than 2 years of experience in a similar field
  • Excellent oral communication and interpersonal skills
  • Ability to work in a fast-paced environment and under pressure
  • Reliability, team player, client focus, flexibility, initiative, and dependability
Benefits:
  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits
  • Parking available
  • Permanent employment
  • 40 hours per week
Language:

English

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