Front Desk Representative
7 days ago
We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Foxwood Inn & Suites. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.
Key Responsibilities- Guest Services: Register arriving guests and assign rooms, process group arrivals and departures, take, cancel and change room reservations, and provide information on hotel facilities and services.
- Front Desk Operations: Balance cash and complete balance sheets, cash reports, and related forms, maintain an inventory of vacancies, reservations, and room assignments, and follow emergency and safety procedures.
- Clerical Duties: Perform clerical tasks such as faxing, filing, and photocopying, answer telephone and relay telephone calls and messages, and assist clients/guests with special needs.
- Customer Service: Provide customer service, contact customers to deliver requested wake-up calls, and maintain a positive and professional attitude at all times.
- Education: Secondary (high) school graduation certificate or equivalent experience.
- Work Setting: Hotel, motel, or resort environment.
- Physical Capabilities: Ability to stand for extended periods and maintain attention to detail.
- Personal Suitability: Client focus, dependability, efficient interpersonal skills, excellent oral and written communication, flexibility, judgement, organized, reliability, and team player.
- Health Benefits: Dental plan, health care plan, and vision care benefits.
- Other Benefits: Free parking available, permanent employment, and 35-40 hours of work per week.
Language of Work: English
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Fox Creek, Canada Timber Ridge Inn and Suites LTD. Full time{"h2": "Job Summary", "p": "We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Timber Ridge Inn and Suites LTD. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, managing room assignments, and handling guest inquiries. If you...
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Front Desk Representative
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Fox Creek, Canada Timber Ridge Inn and Suites LTD. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Timber Ridge Inn and Suites LTD. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key ResponsibilitiesGuest Registration: Register arriving guests and assign rooms...